Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
316 reviews
5 stars
131
4 stars
57
3 stars
44
2 stars
18
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others are rude and unprofessional.
Order Accuracy
Multiple reviews mention issues with incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Customers frequently report slow service, particularly during busy times, with some experiencing long wait times for their orders.
Cleanliness
Several reviews highlight cleanliness issues, with some customers noting that the location feels dirty or poorly maintained.
Product Quality
There are mixed reviews regarding the quality of food and beverages, with some customers enjoying their items while others report stale donuts and poorly made drinks.
- WWWilliam WatersNov 16, 20251.0Ordered nitro cold brew, was served regular cold brew. I asked for the correct drink, they didn't know what nitro cold brew was and said my order was correct. They have no clue what they're doing here, go somewhere else.
- RBRUTH BYRNSOct 7, 20251.0They got my order wrong
- HGHiggy GanzoOct 6, 20255.0Latino girl that works here is real barista and good sales person with kind attitude towards customers. Would like to come back again!
- VHVanessa HernandezAug 11, 20251.0This Dunkin’ Donuts have bad customer service We order ice coffee and breakfast they took over 30 mins to give us our food they have bad attitude and the co workers answer back to you
- S1SECURE 1Aug 4, 20252.0Too slow at the register and too fast in the back that they forget items
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 27 E Lake St, Chicago, IL?
Dunkin' is open 24 hours a day, 7 days a week at 27 E Lake St, Chicago, IL.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services for your convenience.
What types of meals can I get at Dunkin'?
You can enjoy breakfast, lunch, and brunch at Dunkin', featuring coffee, espresso, breakfast sandwiches, and donuts.
Can I order Dunkin' products ahead of time with a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab-and-go experience.
What new holiday drinks are available at Dunkin'?
This holiday season, try the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning Peppermint Mocha alongside other seasonal favorites.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru.
What nearby entertainment venues can I visit before or after stopping at Dunkin'?
You can visit The Lion Theater or the Lion Theatre comedy club nearby for shows and entertainment before or after your visit to Dunkin'.
Are there any educational institutions close to Dunkin' for students to grab a coffee or snack?
Yes, SOLEX College, Pestalozzi-Froebel Teachers College, and City Colleges of Chicago District Office are nearby and convenient spots for students to visit Dunkin'.
What dining options near Dunkin' can complement my visit?
Nearby dining options include Red Robin Gourmet Burgers and Brews, Panda Express for fast Asian cuisine, Taco Bell, and Capriotti's Sandwich Shop for variety in meals.
Does Dunkin' offer vegetarian options and free Wi-Fi?
Yes, Dunkin' offers vegetarian-friendly options and provides free Wi-Fi for its customers.