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Dunkin'

3.9
(385 reviews)

Business Details

6536 S Kedzie Ave, Chicago, IL
60629, United States
(773) 436-6400
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6536 S Kedzie Ave, Chicago, IL
60629, United States

Hours

Reviews

3.9
385 reviews
5 stars
221
4 stars
57
3 stars
23
2 stars
14
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and helpful, while others are criticized for rudeness and poor attitude.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and poorly made drinks.

Wait Times

Customers frequently mentioned long wait times, especially in the drive-thru, leading to frustration.

Food Quality

There are complaints about food being served cold or not prepared properly, while some customers enjoyed the coffee and pastries.
  • MN
    Maria Napolez
    Feb 20, 2026
    1.0
    Pase por un café Aurita le dige ala mucha 2 crema 2 sacar medio casi leche. En mi café era un lugar donde siempre me gustaba café. Pensé disfrutarlo creo que hoy no fue mi día agradable
  • EA
    Esmeralda Abarca
    Jan 14, 2026
    5.0
    Today I went to get myself a matcha. The young lady who took my order is so nice and helpful. And my matcha was perfectly done, made and the taste is way better than I was expecting (considering that other Dunkin’ Donuts don’t make it how I order it) Thank you so much to the young lady. You deserve a raise, and your costumer service is a 100/10.🤍
  • MB
    Mayra Balbuena
    Jan 8, 2026
    5.0
    Great customer service, Rosalinda went above and beyond to help me I really appreciate her!
  • BM
    Blanca Martinez
    Jan 4, 2026
    1.0
    Ordered 2 coffees came home n noticed is was just water with milk also I ordered 2 donuts and came back with long John
  • MF
    Melissa Flores
    Dec 27, 2025
    1.0
    They always have a horrible attitude and they never seem to get any of my orders correct. They just do what they want. They need to get it together

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6536 S Kedzie Ave in Chicago?

Dunkin' at 6536 S Kedzie Ave is open 24 hours a day, 7 days a week, including all holidays.

Does this Dunkin' location offer delivery services?

This Dunkin' location does not offer delivery services; all days are marked as closed for delivery.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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