Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
380 reviews
5 stars
218
4 stars
57
3 stars
23
2 stars
14
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor attitudes and rudeness from staff, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and inconsistencies in drink preparation were noted.
Wait Times
Customers experienced long wait times, especially in the drive-thru, with some reporting delays of up to 25 minutes.
Food Quality
Issues with food quality were highlighted, including burnt items and improperly prepared food.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and good coffee.
- MBMayra Balbuena4 days ago5.0Great customer service, Rosalinda went above and beyond to help me I really appreciate her!
- BMBlanca MartinezJan 4, 20261.0Ordered 2 coffees came home n noticed is was just water with milk also I ordered 2 donuts and came back with long John
- MFMelissa FloresDec 27, 20251.0They always have a horrible attitude and they never seem to get any of my orders correct. They just do what they want. They need to get it together
- FRFilip R.Oct 18, 20251.0A young woman with a lip piercing was extremely rude and arrogant. She refused to serve me at 9:55 pm and didn’t even let me use the restroom. Avoid this disgusting place. 🤮
- APAldo PerezSep 18, 20251.0Don't know how to make there own drinks
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 6536 S Kedzie Ave in Chicago?
Dunkin' at 6536 S Kedzie Ave is open 24 hours a day, 7 days a week, including all holidays.
Does this Dunkin' location offer delivery services?
This Dunkin' location does not offer delivery services; all days are marked as closed for delivery.
Can I order ahead or use curbside pickup at this Dunkin'?
You can order ahead using the Dunkin' mobile app for a fast grab and go experience, but curbside pickup is not available.
What new seasonal drinks are available at this Dunkin' location?
They offer new holiday drinks including the Cookie Butter Cloud Latte, Berry Sangria Refresher, as well as returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals can I find at this Dunkin'?
This location serves breakfast, lunch, and brunch with a variety of options such as espresso, coffee, breakfast sandwiches, and donuts.
Is there a drive-thru option available at this Dunkin'?
Yes, this Dunkin' location has a drive-thru for convenient service.
What payment methods are accepted at Dunkin' on Kedzie Ave?
You can pay using debit or credit cards at this Dunkin' location.
What nearby childcare options are close to Dunkin' at 6536 S Kedzie Ave?
Pathways To Learning Child Care Centers and Barbara Vick Early Childhood are nearby childcare and preschool options convenient for families visiting Dunkin'.
Are there dining options near Dunkin' if I want to try other foods?
Yes, nearby you can find Mexican restaurants like La Fogata and Pozoleria Iguala Number 2, as well as other eateries like Taquitos Don Ramon and Coco's Place and Pizza.
What nearby places can I visit for entertainment or leisure after stopping by Dunkin'?
You might visit La Ruta 66, a bar and concert venue close by, or Marquette (Jacques) park for outdoor activities and water park fun.