Dunkin'

3.6
341 reviews
Decked Out Lattes
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Business Details

1755 W Addison St, Chicago, IL
60613, United States
(773) 248-4777
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1755 W Addison St, Chicago, IL
60613, United States

Hours

Reviews

3.6
341 reviews
5 stars
155
4 stars
54
3 stars
42
2 stars
10
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

Several reviews mention unsanitary conditions, including dirty restrooms and tables.

Food Quality

Customers frequently reported inconsistent food quality, with some items being stale or not fresh.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and inefficient, with long wait times and order mix-ups.
  • TH
    Thomas Harrison
    Nov 8, 2025
    1.0
    Very rude staff. Didn’t get his name but man at the counter thought it was appropriate to talk down to my wife after asking one question. Plenty of other Dunkin’s in the area and won’t be back here.
  • MJ
    Maybe Julian
    Nov 8, 2025
    1.0
    We asked to have our order replaced because it didn’t taste the same as what we usually get — it was much sweeter this time. We simply wanted to make sure it was made right, but the staff member was not approachable and reacted unpleasantly, which made us feel bad about the experience.
  • KR
    Katrina R
    Nov 6, 2025
    5.0
    This is probably my favorite dunkin in the city. I would go every Friday before my second job. The people who work there are sweet and personable. My order was made quickly and correctly. The drive thru is quick and easy to get out of.
  • JS
    John Sarantopoulos
    Oct 4, 2025
    5.0
    My Go-To Dunkin’! 🥰 This Dunkin’ is truly my favorite! The team here is always so nice and welcoming every time I visit through the drive-thru. The service is quick, the food and drinks are always fresh and delicious, and they never miss a beat. It’s such a great start to my morning every time — easily a 5-star experience! 🤗
  • GW
    Geoff Weed
    Sep 28, 2025
    1.0
    This location is terrible unless you order ahead or you're going to the drive-through but if you're walking up, they literally will ignore you for 15 to 20 minutes while you're spending the night in front of them actually called the store while I was waiting in the front excel didn't answer Avoid go to a different Duncan
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1755 W Addison St, Chicago?

Dunkin' at 1755 W Addison St, Chicago is open 24 hours every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at this location.