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Dunkin'

3.5
(345 reviews)

Business Details

1755 W Addison St, Chicago, IL
60613, United States
(773) 248-4777
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1755 W Addison St, Chicago, IL
60613, United States

Hours

Reviews

3.5
345 reviews
5 stars
154
4 stars
55
3 stars
42
2 stars
11
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted rude and dismissive staff, with several customers expressing dissatisfaction with the service they received.

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to frustration and disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and tables, contributing to a negative experience.

Food Quality

Customers frequently complained about stale or improperly prepared food items, impacting their overall satisfaction.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted positive experiences, particularly regarding quick service and friendly staff.
  • BB
    Ben
    Feb 12, 2026
    2.0
    Waiting for service 0
  • CJ
    Chris James
    Jan 30, 2026
    1.0
    They can't even shovel and salt their side walks, imagine what their kitchen is like.
  • EG
    Erika Garcia
    Jan 5, 2026
    1.0
    The workers are always rude. Have you waiting in line while they are just there acting like they don't see you. Literally they take your order and walk away don't even give u the receipt or ask if you want it, nor thank you or you're all set. NOTHING.
  • CM
    Chris Means
    Dec 4, 2025
    4.0
    Polite service.
  • MJ
    Maybe Julian
    Nov 8, 2025
    1.0
    We asked to have our order replaced because it didn’t taste the same as what we usually get — it was much sweeter this time. We simply wanted to make sure it was made right, but the staff member was not approachable and reacted unpleasantly, which made us feel bad about the experience.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 1755 W Addison St, Chicago?

Dunkin' at 1755 W Addison St, Chicago is open 24 hours every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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