Dunkin'

3.6
236 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3101 W Irving Park Rd, Chicago, IL
60618, United States

Hours

Reviews

3.6
236 reviews
5 stars
112
4 stars
33
3 stars
24
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted poor customer service and long wait times.

Product Consistency

Many reviews highlighted issues with order accuracy and product quality, particularly with coffee and food items being poorly made or stale.

Cleanliness

Several customers mentioned cleanliness issues within the store, including dirty conditions and a need for maintenance.

Management

Feedback indicated a need for better management and training, as some customers experienced disorganization and lack of urgency during busy times.
  • MM
    M
    Dec 26, 2025
    1.0
    They suck at making lattes👎
  • CL
    Chi Town Living
    Dec 20, 2025
    2.0
    Their closing time says 8pm but, on 12/19/25 I arrived at 7:40pm and was denied service. Do better!!
  • MF
    Michelle Forgue
    Jul 26, 2025
    2.0
    Terrible. My cheese was at the bottom of my wake up wrap bag, my 2 creams only coffee was mostly milk and only 3/4 filled, was charged extra for something without my knowledge. Won’t be back to this location.
  • DR
    Desiree Rodriguez
    Jul 18, 2025
    2.0
    Ordered a latte and it was disappointing - more like coffee with a splash of milk. Not what I expected and honestly pretty bad.
  • MS
    Malyna Santiago
    Sep 14, 2021
    1.0
    I used to love this place ,but it seems the new employees don't know or care, i may take by business else where

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3101 W Irving Park Rd, Chicago?

Dunkin' at 3101 W Irving Park Rd is open Monday through Friday from 5:00 AM to 8:00 PM, and on weekends from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.