Brand Certified
Dunkin'
3.9(767 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1651 W Roosevelt Rd, Chicago, IL
60608, United States
Certified by Dunkin' • Feb 22, 2026
(312) 563-1377
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.9
767 reviews
5 stars
374
4 stars
182
3 stars
90
2 stars
31
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and dismissive staff, as well as incorrect orders and lack of assistance.
Order Accuracy
Many customers experienced issues with their orders being incorrect or not prepared as requested, leading to frustration and dissatisfaction.
Cleanliness
Some customers noted cleanliness issues within the store, including unsanitary conditions and uncleaned areas.
Speed of Service
While some customers appreciated the quick service, others reported long wait times and slow service, particularly during busy hours.
Product Quality
Feedback on product quality was mixed, with some customers enjoying their drinks and food, while others reported stale or poorly prepared items.
- NNNimaFeb 17, 20263.0Good dunkin location. Clean and prompt service with the Dunkin quality you expect.
- MIMuhammad IdressJan 21, 20261.0Disrespectful employees i will never come back
- MMManuel MunizJan 20, 20265.0Very fast service. Visit this location atleast 4 times a week
- ASAshok SharmaJan 8, 20263.0Ordered chai tea Latte Hot But it was not as hot as I wanted Once we ask for hot tea they should serve real hot it's just Luke Warm Requested for a glass of drinking water 🌊 Counter Personal asked for $,1 Waiting time was more than 6 mintues though there was no rush
- TSTareq ShaheenDec 6, 20251.0Worst Dunkin ever save yourself a trip and go somewhere else they don’t know how to make drinks and think you are crazy If you ask to remake it
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1651 W Roosevelt Rd, Chicago?
Dunkin' in Chicago is open Monday to Friday from 4:30 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks can I try at this Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, along with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher.
How can I order ahead from Dunkin' at 1651 W Roosevelt Rd?
You can order ahead using the Dunkin' mobile app available on both Apple and Android devices or via their order website link to enjoy a fast grab and go experience.
What types of food and beverages does this Dunkin' serve?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and has options for breakfast, lunch, brunch, and even dinner with vegetarian offerings.
Does this Dunkin' location have a drive-thru?
No, this Dunkin' location does not have a drive-thru, but it does offer curbside pickup and delivery services.
What nearby places can I visit if I want to shop for vitamins and supplements near Dunkin'?
You can visit GNC Live Well, which is located nearby and offers vitamins and supplements, perfect for a quick stop before or after grabbing coffee at Dunkin'.
Are there other food options near the Dunkin' location at Roosevelt Rd?
Yes, nearby options include Baskin-Robbins for ice cream and baked goods, Subway for sandwiches, See Thru Chinese Kitchen and ZENSHI Handcrafted Sushi for Asian cuisine.
Can I combine a visit to Dunkin' with a beauty or spa appointment nearby?
Absolutely! Near Dunkin', you can visit B W Nails Spa or Threading Zone for beauty and spa services, making it easy to enjoy coffee and some pampering in one trip.
How can the nearby Huntington Bank and TCF Bank be convenient when visiting Dunkin'?
Nearby banks like Huntington Bank and TCF Bank provide easy access to ATM and banking services, so you can manage your finances conveniently during your visit to Dunkin'.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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