Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
851 reviews
5 stars
351
4 stars
153
3 stars
84
2 stars
42
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported slow service, rude staff, and frequent mistakes with orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or stale items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including reports of roaches and dirty tables.
Staff Attitude
Multiple reviews highlighted a lack of professionalism and poor customer service from employees.
- PLPaula LoaizaJan 4, 20263.0My bagel was burn. An hard like old. Coffee was good but il have to ask her to add some sugar. An she didn't like it at all . It's a breakfast 🥞 place people should be able to be happy an say good morning at least
- RCRogelio CastanedaJan 2, 20261.0This morning of January 2 I went to this location to buy since my little girl saw that they had an insignificant bag but the children, I ordered 2 coffees from the Hispanic boy and asked him about the bag he told me that they run out, but I keep seeing that people were still having the item what i was asking for after me and I asked another girl about the famous bags and she told me that I had to buy and when she saw me the coffees I ask them and the one who was dispatching denied that I would have asked him for it! a terrible one. Service if those people don't feeling good stay in home you guys recieve a money every payday because we buy , we spend our money there
- IAItsme AndunowNov 22, 20252.0It’s my neighborhood location so I go often to get breakfast. Bacon is never cooked all the way and it’s a lot of teens that work in there that have a hard time making a decent coffee or drink. I just got my hash browns smashed up.
- MMMarkNov 11, 20251.0For 8 min in drive through a lady just kept saying one more min store was empty nobody in the line for drive through
- VGvanessa galindoNov 7, 20251.0Don’t waste your time or money. Went there once a couple months ago 5 male employees working at the time I ordered my coffee. It took them 10 minutes to complete my order and coffee was 0/10! Same happened 11/06/25. This time it was 5 female employees. I used to be a barista and I know it doesn’t take so long to make a regular coffee and a latte within 10 minutes! I can do that myself within 2 minutes! Despicable service.
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Chicago, IL?
This Dunkin' location in Chicago, IL is open 24 hours every day of the week.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location provides curbside pickup and delivery services.
Can I use the Dunkin' mobile app to order ahead for faster service?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch items.
What are some specialty items I can find at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' offer a drive-thru service?
Yes, this location has a drive-thru for convenient service.
Are there other Dunkin' stores nearby?
Yes, there is another Dunkin' nearby offering donuts, coffee, and restaurant services for additional options.
What nearby places can I visit after grabbing coffee at Dunkin'?
You can visit nearby spots such as Baskin-Robbins for ice cream, Russo's Skin Care for beauty treatments, or Los Mangos for desserts and dining.
Are there any convenient services near this Dunkin' location for errands?
Yes, nearby services include Wash Smart Lavanderia for laundry, Instant Tax Service, and Victory Auto Glass for automotive needs.
How can the nearby transit options or locations help me find this Dunkin'?
Nearby businesses like Cricket Wireless and Metro by T-Mobile serve as landmarks, and together with local routes in Chicago, they can help guide you to this Dunkin' at 5931 S. Kedzie Ave.