Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
848 reviews
5 stars
351
4 stars
153
3 stars
83
2 stars
42
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and missing components.
Speed of Service
Customers consistently complained about slow service, particularly during peak hours, leading to long wait times.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and the presence of pests.
Product Quality
While some customers enjoyed the coffee and donuts, many expressed dissatisfaction with the quality, noting stale or poorly made items.
- IAItsme Andunow2 days ago2.0It’s my neighborhood location so I go often to get breakfast. Bacon is never cooked all the way and it’s a lot of teens that work in there that have a hard time making a decent coffee or drink. I just got my hash browns smashed up.
- MMMarkNov 11, 20251.0For 8 min in drive through a lady just kept saying one more min store was empty nobody in the line for drive through
- VGvanessa galindoNov 7, 20251.0Don’t waste your time or money. Went there once a couple months ago 5 male employees working at the time I ordered my coffee. It took them 10 minutes to complete my order and coffee was 0/10! Same happened 11/06/25. This time it was 5 female employees. I used to be a barista and I know it doesn’t take so long to make a regular coffee and a latte within 10 minutes! I can do that myself within 2 minutes! Despicable service.
- ASAlinson SandovalSep 30, 20255.0Buena atención al cliente.
- MGMarco GonzálezSep 16, 20251.0Antes podías comer una buena dona, como en la mayoría de las sucursales de esta cadena, pero desde hace un tiempo, son las peores: frías y duras, como si las hubieran hecho hace tres dias…
Frequently Asked Questions About Dunkin'
What are the operating hours of this Dunkin' location in Chicago, IL?
This Dunkin' location in Chicago, IL is open 24 hours every day of the week.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location provides curbside pickup and delivery services.
Can I use the Dunkin' mobile app to order ahead for faster service?
Yes, you can order ahead using the Dunkin' mobile app for a quick grab and go experience.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch items.
What are some specialty items I can find at this Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' offer a drive-thru service?
Yes, this location has a drive-thru for convenient service.
Are there other Dunkin' stores nearby?
Yes, there is another Dunkin' nearby offering donuts, coffee, and restaurant services for additional options.
What nearby places can I visit after grabbing coffee at Dunkin'?
You can visit nearby spots such as Baskin-Robbins for ice cream, Russo's Skin Care for beauty treatments, or Los Mangos for desserts and dining.
Are there any convenient services near this Dunkin' location for errands?
Yes, nearby services include Wash Smart Lavanderia for laundry, Instant Tax Service, and Victory Auto Glass for automotive needs.
How can the nearby transit options or locations help me find this Dunkin'?
Nearby businesses like Cricket Wireless and Metro by T-Mobile serve as landmarks, and together with local routes in Chicago, they can help guide you to this Dunkin' at 5931 S. Kedzie Ave.