Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I ordered Carmel latte with extra flavor but it tasted like just expresso.But they remade it.Every time I go it's disappointing.
DL
DaJuan Lacey
Sep 29, 2025
1.0
My wife and I went into this location at 11:35AM and encountered the employee at the register at this time had a very bad attitude. A customer had a situation where they couldn’t verify an order and the employee got upset at him, told him to come back at a later time and he left. When the customer left the location she unprofessionally began to speak with the cook in the back and they shared laughs about the situation.
When it came to my Wife and I we recognized there was negative energy going on with the employee at the cash register as she did not look customer friendly or approachable but appeared to have an attitude and was on her phone the whole time. My wife gave her an option to grab our doughnuts immediately or wait and she said immediately “I’d rather just wait” and she grabbed her phone again. Normally at this location employees are not unprofessional, upset and using their phones on the job and would normally say “I got you! Let me bag your doughnuts now” but that wasn’t the case this time as she prioritized using her phone on the clock over the customer. So we confronted the unprofessional behavior of the register employee and she would dismiss us like we weren’t customers let alone human saying things like “So you’re going to make a big deal out of this?”.
It was bad! We Love the location and its food but sometimes you have to call out poor employee customer service. We walked out immediately without breakfast as a result. This occurred between the times of 11:30AM and 11:40AM, we repeat this normally don’t occur at this location, this was a review for the customers going through this behavior at times that definitely should not and for the Owner or Manager of this location to review CCTV and analyze what an employee should not do.
JZ
Justin Zuccollo
Aug 28, 2025
5.0
Excellent customer service, would definitely come back!
PP
Philip P.
Jun 3, 2025
5.0
A very positive experience so far. Clean in the front, kitchen looks good and friendly staff. Zariah is a jewel!!
What are the operating hours of Dunkin' at 406 S Michigan Ave, Chicago, IL?
Dunkin' at 406 S Michigan Ave is open daily from 6:00 AM to 6:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
What are some of the specialties offered at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
How can I order from Dunkin' ahead of time for a fast grab and go experience?
You can order ahead using the Dunkin' mobile app available on iOS and Android or order online via Dunkin's website.
What holiday drinks are available currently at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there free Wi-Fi available at this Dunkin' location?
Yes, this Dunkin' offers free Wi-Fi for customers.
Are families and children welcome at this Dunkin'?
Yes, this Dunkin' welcomes families and children and offers dine-in and takeout options.
Which nearby places can I visit after grabbing coffee at Dunkin'?
After visiting Dunkin', you can explore Momadou's Jewelry and Clothing for shopping, enjoy an adventure at Room Escape Adventures Chicago, or relax at Paul Chambers Salon for beauty services.
How can the nearby Van Buren Station Elevator help me get to Dunkin'?
Van Buren Station Elevator, a nearby train station and park, provides convenient public transit access to Dunkin' at 406 S Michigan Ave, making it easy to reach for commuters and visitors.