Dunkin'

3.7
299 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
333 W North Ave, Chicago, IL
60610, United States

Hours

Reviews

3.7
299 reviews
5 stars
134
4 stars
61
3 stars
30
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and disrespectful behavior from staff, with many customers feeling unwelcome and poorly treated.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.

Cleanliness Issues

Many reviews mentioned the store's dirty and unsanitary conditions, contributing to a negative overall experience.

Service Speed

Customers frequently complained about slow service and long wait times, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
  • YP
    Yash Patel
    Nov 14, 2025
    1.0
    Probably the worst Dunkin’ I’ve ever been to. Every time I order cold brew or nitro they just give iced coffee.
  • KM
    Kenneth Mitchell
    Sep 16, 2025
    1.0
    The morning supervisor is very disrespectful especially to men of “color” very argumentative and rude. When simply asking why is the latte machine always down during the 6am morning rush EVERY MORNING the conversation turns rude and disturbing. I will no longer continue to give them my hard earned money until he’s reprimanded
  • HB
    Heberton Bueno
    Jun 2, 2025
    1.0
    Dirty place Employees are lost and don’t speak English

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Chicago?

This Dunkin' in Chicago operates Monday through Friday from 4:00 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.

Does Dunkin' Chicago at 333 W North Ave offer delivery services?

Yes, this Dunkin' location provides delivery service with operating delivery hours Monday to Friday from 4:30 AM to 7:30 PM, and weekends from 5:00 AM to 7:30 PM.