Dunkin'

3.7
787 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3132 W Devon Ave, Chicago, IL
60659, United States

Hours

Reviews

3.7
787 reviews
5 stars
382
4 stars
129
3 stars
87
2 stars
47
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often getting orders wrong.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Several reviews mentioned issues with food quality, including burnt coffee, stale donuts, and incorrect orders.

Cleanliness

Customers noted that the location was often dirty and unkempt, contributing to a negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain food items.
  • MP
    Menachem Polstein
    Jan 4, 2026
    5.0
    The drive thru was fast easy and overall just great. Love the food♥️♥️
  • AS
    Anthony Sanzchez
    Jan 3, 2026
    1.0
    This Dunkin's is disgusting. Staff there act like they’ve never made a simple coffee drink and there sandwiches are horribly made.
  • MM
    Makayla Martin
    Dec 25, 2025
    1.0
    They obviously have a reading problem and they refused to give me my correct order and forgot my drink! Don’t go to this place. Rude and ignorant atmosphere.
  • HA
    hayat azizi
    Dec 20, 2025
    1.0
    This is the slowest DD I have ever seen
  • CL
    Crave Cookies Oak Lawn
    Nov 25, 2025
    1.0
    Coffee is always burnt and the staff are not accommodating. Worst location I have ever been to.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3132 W Devon Ave, Chicago?

Dunkin' at this location is open 24 hours a day, 7 days a week, from 00:00 to 23:59.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.