Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
586 reviews
5 stars
287
4 stars
111
3 stars
81
2 stars
31
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff behavior, leading to a negative experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale items and incorrect orders.
Staff Friendliness
While some customers praised specific staff members for their kindness and helpfulness, others reported aggressive or unprofessional behavior from cashiers.
Cleanliness
Several customers noted cleanliness issues both inside the store and outside, including trash and unsanitary conditions.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with reports of the store being closed despite advertised 24-hour service.
- DDDenise Dee5 days ago5.0Had a Cappuccino blast with chocolate ice cream instead of Vanilla it was delicious
- SJStephan JurisicNov 16, 20255.0Love my self some Dunkin , only thing is you really have to emphasize decaf, if you don’t, you very likely will get regular
- OOONOOct 31, 20255.0Bring back the cereal milk.
- PIPhilip Deysher IIOct 20, 20251.0Coffee tasted good, but the food was not. Bagel on my sandwich was super stale and Hashbrowns were room temp. Also not have a single outlet in the lobby is insane. Worst dunkin I have ever been to
- TGTaja GreenOct 16, 20251.0Stay away if you want your order early and in a reasonable amount of time! On 10/14 I ordered and when I came to pick up my order the store was locked with all the lights on, today when I went to pick up my order there was one person working on walking orders while mine still hadn’t been made after over 20mins. Need more staff! I won’t be returning to this location!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1231 S Wabash Ave, Chicago?
Dunkin' is open 24 hours a day, every day of the week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special seasonal drinks are currently available at this Dunkin' location?
They offer the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
Can I order ahead using a mobile app for faster service at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
What types of food and drinks are served at this Dunkin'?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, suitable for breakfast, lunch, brunch, and dinner.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru.
Are credit and debit cards accepted for payment at this Dunkin'?
Yes, both credit and debit cards are accepted forms of payment here.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers.
What nearby places can customers visit before or after stopping by this Dunkin'?
Customers can visit Wabash Tap, a bar and grill restaurant, or Baskin-Robbins, an ice cream shop, both located nearby. These are great spots for dining or dessert around your Dunkin' visit.
Is there a bank near Dunkin' at 1231 S Wabash Ave in Chicago where customers can do banking after their coffee?
Yes, First American Bank, TCF Bank, and Huntington Bank are all nearby banks where customers can manage their banking needs.
Are there any fitness or active life venues near this Dunkin' location?
Yes, the iLoveKickboxing - South Loop gym and martial arts club is nearby, great for customers who want to combine fitness with their daily routine.