Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
590 reviews
5 stars
288
4 stars
111
3 stars
82
2 stars
31
1 star
78
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Customer experiences with staff were mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
Order Accuracy
Many customers expressed frustration with incorrect orders and slow service, particularly during busy times.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Product Quality
Feedback on food quality was inconsistent, with some customers enjoying fresh items while others received stale or incorrect food.
Service Speed
Customers noted long wait times and slow service, particularly during peak hours, impacting their overall experience.
- OSOG SnakeDec 26, 20251.0Worse experience ever overhead employee talking about rodent in the store.
- ARAngelica RodriguezDec 3, 20251.0Will not be buying from this location again. I went in today to get something quick before class and was helped by a woman (she was nice!) who told me to wait for another cashier to help me check out. He seemed to make a whole big deal of it. When he checked me out, his hands were dirty and his gloves were torn at his fingertips. He didn’t say a word to me when I got my things. Needless to say, I won’t be going to this location if there’s sanitation issues. Careful what you eat everyone!
- DDDenise DeeNov 19, 20255.0Had a Cappuccino blast with chocolate ice cream instead of Vanilla it was delicious
- SJStephan JurisicNov 16, 20255.0Love my self some Dunkin , only thing is you really have to emphasize decaf, if you don’t, you very likely will get regular
- OOONOOct 31, 20255.0Bring back the cereal milk.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1231 S Wabash Ave, Chicago?
Dunkin' is open 24 hours a day, every day of the week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special seasonal drinks are currently available at this Dunkin' location?
They offer the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
Can I order ahead using a mobile app for faster service at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
What types of food and drinks are served at this Dunkin'?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, suitable for breakfast, lunch, brunch, and dinner.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru.
Are credit and debit cards accepted for payment at this Dunkin'?
Yes, both credit and debit cards are accepted forms of payment here.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers.
What nearby places can customers visit before or after stopping by this Dunkin'?
Customers can visit Wabash Tap, a bar and grill restaurant, or Baskin-Robbins, an ice cream shop, both located nearby. These are great spots for dining or dessert around your Dunkin' visit.
Is there a bank near Dunkin' at 1231 S Wabash Ave in Chicago where customers can do banking after their coffee?
Yes, First American Bank, TCF Bank, and Huntington Bank are all nearby banks where customers can manage their banking needs.
Are there any fitness or active life venues near this Dunkin' location?
Yes, the iLoveKickboxing - South Loop gym and martial arts club is nearby, great for customers who want to combine fitness with their daily routine.