Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with many customers reporting rude and unprofessional behavior from staff.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Employee Treatment
Feedback indicated that employees often displayed negative attitudes towards customers and each other, suggesting a toxic work environment.
Service Speed
While some customers praised quick service, others noted slow service, particularly during busy hours.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty conditions and unsanitary practices.
JV
Julian Alvarez Vega
1 day ago
5.0
Todo estuvo excelente!! Empleadas muy amables!! Hay una jovencita con el pelo pintado de color rosita que necesita más capacitación y entrenamiento pero estoy seguro que muy pronto estará haciendo un excelente trabajo como sus compañeras 👍🏼
SA
SULTAN ALKYAM
Oct 30, 2025
1.0
The treatment of the employees is very bad, I ask for something, they give me something different and without morals
RR
Rick Rx
Oct 1, 2025
1.0
October 1, 2025 at 12 midnight waiting since 11:53 pm this lady. Why you guys hire her she not doing her job and rude. I came here as ubereat driver and tell her I am here for picking up. She couldn't hear me in the drive thru so I speak a little louder for her to hear. After that I am waiting for a long period of time. I saw she mumble and take her time. Then she handed me the food and raise her voice and force me to grab the food from her and she gave me attitude. Why the hell she work there in the first place and why you guys hire her? She not doing her job and giving attitude, and I didn't do nothing or say nothing to her. Thanks for wasting my time. I am not coming to this location, I am not doing business with you guys. Screw you guys. Please hire a worker that know what they doing!
YA
Yasmeen Abdullah
Aug 22, 2025
1.0
Went thru the drive thru to place an order. Sound was poor quality and kept having to ask the person to repeat themselves. Got to the window and the rewards coupon wasn't working on their end so I was overcharged. The store made no attempt to correct. In fact the cashier was getting an attitude and very impatient as I was showing her the rewards on my app. To add insult to injury my Munchkin order was wrong. I checked the reviews after pulling off and it makes sense. I have been a patron in this neighborhood since 2005. So disappointed.
SP
Shivam Patel
Jul 7, 2025
1.0
I placed an online order there was some issue with the order or the app maybe credit card the employee named nighat and afshan started yelling at me for no reason saying they only got one order and asking me to leave the premises even though i had one more order. Highly disappointed & wastage of money
What are the operating hours of Dunkin' at 4851 W Belmont Ave, Chicago, IL?
Dunkin' at 4851 W Belmont Ave is open 24 hours a day, 7 days a week.
Where can I order Dunkin' products ahead of time for quick pickup?
You can order ahead with the Dunkin’ mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service, but does not provide curbside pickup.
What special items are featured on Dunkin's holiday menu this season?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, lunch, and dinner, including a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru service?
Yes, this location features a drive-thru for convenient service.
Are there any nearby coffee shops or dessert places near Dunkin' at 4851 W Belmont Ave?
Nearby you can find another Dunkin’ and Baskin-Robbins, offering coffee, ice cream, and baked goods, perfect for a coffee or sweet treat stop before or after your visit.
What nearby public transit options can help me reach Dunkin' at 4851 W Belmont Ave?
The Irving Park 80 CTA bus stop at Pulaski is nearby, providing convenient public transit access to Dunkin'.
Are there any nearby services like banks or postal locations near Dunkin'?
Yes, nearby you will find Community Savings Bank and a UPS Access Point location, which might be convenient for errands before or after your Dunkin’ visit.
Can I find health and wellness services close to this Dunkin'?
Near this Dunkin' location, you can visit Zumba Fitness with Gus and In the Vortex Nutrition and Fitness for fitness activities, as well as Varicose Solutions for medical spa and health services.