Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with many customers reporting rude behavior from staff, especially during night shifts.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Cleanliness and Quality
Several reviews mentioned cleanliness issues and declining quality of food items, particularly donuts.
Positive Staff Experiences
Despite negative feedback, some customers praised specific staff members for their friendly service and efficiency.
KM
kris macfalda
Feb 12, 2026
1.0
Truly the most incompetent business in my area. Even against my wishes, DoorDash will revert to this location and they always give me the wrong order. When I make a complaint, they are pretty indignant about it. Go somewhere else.
VH
Volodymyr Herman
Jan 24, 2026
5.0
⭐️⭐️⭐️⭐️⭐️
AQ
Aurora Quintero
Jan 7, 2026
1.0
I ordered a $6 meal deal and two donuts. At the register I asked the pricing for each donut and the employee said $0.94 cents. However, when home I realized the total didn’t amount to the meal and two donuts for the pricing of each donut the employee said. I went in the next day to discuss the issue and they said they couldn’t refund for the donuts because I didn’t have a receipt. I said the employee didn’t give me a receipt and lied about the pricing for each donut. I wanted a refund for the donuts. They continued they couldn’t refund for the donuts and apologized but I was dissatisfied about the outcome. They threatened to call the police on me for arguing about their decision to resolve the issue. I left the store and am uncomfortable to step foot into the Dunkin. I asked about how to send in a complaint because I know the employee lied about the donut pricing. They didn’t bother to show me how to send in a complaint simply told me to go on the Dunkin app.
MP
Maria del Rosario Morales Perez
Jan 7, 2026
5.0
Lo mejor abierto 24 horas ❤️
SM
Sidney Mori
Jan 5, 2026
5.0
Great service ,Always a great day when my coffee is done right and the service is friendly.
What are the operating hours of Dunkin' at 4851 W Belmont Ave, Chicago, IL?
Dunkin' at 4851 W Belmont Ave is open 24 hours a day, 7 days a week.
Where can I order Dunkin' products ahead of time for quick pickup?
You can order ahead with the Dunkin’ mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service, but does not provide curbside pickup.
What special items are featured on Dunkin's holiday menu this season?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, lunch, and dinner, including a variety of coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru service?
Yes, this location features a drive-thru for convenient service.
Are there any nearby coffee shops or dessert places near Dunkin' at 4851 W Belmont Ave?
Nearby you can find another Dunkin’ and Baskin-Robbins, offering coffee, ice cream, and baked goods, perfect for a coffee or sweet treat stop before or after your visit.
What nearby public transit options can help me reach Dunkin' at 4851 W Belmont Ave?
The Irving Park 80 CTA bus stop at Pulaski is nearby, providing convenient public transit access to Dunkin'.
Are there any nearby services like banks or postal locations near Dunkin'?
Yes, nearby you will find Community Savings Bank and a UPS Access Point location, which might be convenient for errands before or after your Dunkin’ visit.
Can I find health and wellness services close to this Dunkin'?
Near this Dunkin' location, you can visit Zumba Fitness with Gus and In the Vortex Nutrition and Fitness for fitness activities, as well as Varicose Solutions for medical spa and health services.
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