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Dunkin'

3.8
(489 reviews)

Business Details

4851 W Belmont Ave, Chicago, IL
60641, United States
(773) 777-7589
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4851 W Belmont Ave, Chicago, IL
60641, United States

Hours

Reviews

3.8
489 reviews
5 stars
247
4 stars
87
3 stars
41
2 stars
20
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude behavior from staff, especially during night shifts.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.

Cleanliness and Quality

Several reviews mentioned cleanliness issues and declining quality of food items, particularly donuts.

Positive Staff Experiences

Despite negative feedback, some customers praised specific staff members for their friendly service and efficiency.
  • KM
    kris macfalda
    Feb 12, 2026
    1.0
    Truly the most incompetent business in my area. Even against my wishes, DoorDash will revert to this location and they always give me the wrong order. When I make a complaint, they are pretty indignant about it. Go somewhere else.
  • VH
    Volodymyr Herman
    Jan 24, 2026
    5.0
    ⭐️⭐️⭐️⭐️⭐️
  • AQ
    Aurora Quintero
    Jan 7, 2026
    1.0
    I ordered a $6 meal deal and two donuts. At the register I asked the pricing for each donut and the employee said $0.94 cents. However, when home I realized the total didn’t amount to the meal and two donuts for the pricing of each donut the employee said. I went in the next day to discuss the issue and they said they couldn’t refund for the donuts because I didn’t have a receipt. I said the employee didn’t give me a receipt and lied about the pricing for each donut. I wanted a refund for the donuts. They continued they couldn’t refund for the donuts and apologized but I was dissatisfied about the outcome. They threatened to call the police on me for arguing about their decision to resolve the issue. I left the store and am uncomfortable to step foot into the Dunkin. I asked about how to send in a complaint because I know the employee lied about the donut pricing. They didn’t bother to show me how to send in a complaint simply told me to go on the Dunkin app.
  • MP
    Maria del Rosario Morales Perez
    Jan 7, 2026
    5.0
    Lo mejor abierto 24 horas ❤️
  • SM
    Sidney Mori
    Jan 5, 2026
    5.0
    Great service ,Always a great day when my coffee is done right and the service is friendly.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4851 W Belmont Ave, Chicago, IL?

Dunkin' at 4851 W Belmont Ave is open 24 hours a day, 7 days a week.

Where can I order Dunkin' products ahead of time for quick pickup?

You can order ahead with the Dunkin’ mobile app available on both iOS and Android for a fast grab and go experience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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