Brand Certified
Dunkin'
3.6(510 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7171 W Irving Park Rd, Chicago, IL
60634, United States
Certified by Dunkin' • Feb 22, 2026
(773) 286-1668
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
510 reviews
5 stars
254
4 stars
66
3 stars
47
2 stars
18
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor attitudes, particularly at the drive-thru.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration and dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly regarding restrooms, which were often reported as out of order or dirty.
Speed of Service
While some customers praised the speed of service during busy hours, others experienced long wait times and inefficiencies, especially when ordering inside.
Product Quality
Mixed reviews on product quality, with some customers enjoying their drinks and food, while others complained about stale donuts and poorly made beverages.
- SDSgtjohnmaster DevFeb 18, 20264.0Looks fine and the people a are also kind
- JSJohn SmithFeb 14, 20261.0This Franchise owners have over 20 locations. Why is some location prices are different and you buy a coffee mug then they say this location don’t do refills but there other locations they do. I went to this location around Christmas they refill the mug and the other day they wouldn’t. Saying this location doesn’t do it.
- APAlexis Di PierroFeb 13, 20265.0Amazing ice coffee!
- APAshley PerezFeb 10, 20261.0Bagel was inedible, why serve old food? This is not okay.
- MMMaggie MarieJan 17, 20261.0Stopped for coffee .. Worst Ever !!
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website