Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Numerous reviews highlight frequent issues with order accuracy, including incorrect items and poorly made drinks, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly in restrooms, which detracted from their overall experience.
Speed of Service
While some customers praised the speed of service during busy hours, others reported long wait times and slow order processing.
Product Quality
Mixed reviews on product quality, with some customers enjoying their food and drinks, while others complained about stale or poorly prepared items.
TS
Tasha Sanchez
Oct 28, 2025
5.0
I come here all the time. And overtime its amazing. I always get a Cappachino Blast, and I know it takes time to make but the staff is great about it. Especially tonight after having a horrible day at work. They dont know how this little drink brightness up my day! Also we need to give more thanks to people and stop the complaining on little things!!!!!! But this staff is amazing!
KT
Kieu Tran
Oct 28, 2025
1.0
They are lazy to clean restrooms so both restrooms are always have labels ‘out of order’ ha ha ha 🧐🧐🧐
JJ
Janet
Oct 13, 2025
5.0
The morning crew is always on it. I never have to wait more than 1 min for my order to be taken. They have a large team working and they all know what they're doing. They work so fast and efficient and are always polite.
MG
Marco Gonzalez
Oct 5, 2025
1.0
They have really bed customer service and the manager yessica she is so unprofessional and bed aditude
DW
Dominika Warchol
Oct 1, 2025
1.0
Horrible customer service I don’t know what’s wrong with them ruined my day
What are the operating hours of Dunkin' at 7171 W Irving Park Rd, Chicago?
This Dunkin' location is open 24 hours a day, 7 days a week, providing service around the clock.
Can I order ahead or use a mobile app to place my order at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
Does this Dunkin' location offer delivery and pickup services?
This Dunkin' provides delivery service and curbside pickup options for customer convenience.
What kinds of food and drinks does Dunkin' serve at this location?
This Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and other comfort foods, plus seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' have a drive-thru and is it family-friendly?
Yes, this location features a drive-thru and welcomes families and children, providing a quick and comfortable experience.
What is the price range at this Dunkin' location?
The price range at this Dunkin' is considered budget-friendly, categorized as 'ONE'.
What payment methods are accepted at Dunkin' on Irving Park Rd?
You can pay with both credit and debit cards at this Dunkin' location.
What nearby places can I visit before or after stopping at Dunkin'?
Nearby, you can visit Baskin-Robbins for ice cream or Wendy's and KFC for other fast food options. There are also several banks like Old National Bank and First Midwest Bank for your financial needs.
Are there mobile phone stores near Dunkin' if I need phone accessories or repairs?
Yes, close to Dunkin' you'll find T-Mobile and CPR Cell Phone Repair Irving Park for mobile phone purchases and repair services.
What entertainment or shopping options are available near this Dunkin' location?
Nearby shopping options include Salt and Light for women's clothing and Black Tie Formalwear for formal attire. For some leisure, 606 Brokers offers real estate services in the area.