Dunkin'

3.6
504 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7171 W Irving Park Rd, Chicago, IL
60634, United States

Hours

Reviews

3.6
504 reviews
5 stars
252
4 stars
65
3 stars
47
2 stars
18
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff, particularly during busy hours.

Order Accuracy

Numerous reviews highlight frequent issues with order accuracy, including incorrect items and poorly made drinks, leading to customer frustration.

Cleanliness

Several customers noted cleanliness issues, particularly with restrooms, which were often reported as out of order or unsanitary.

Speed of Service

While some customers praised the speed of service during peak hours, others experienced long wait times and slow order processing, especially inside the store.

Product Quality

Mixed reviews on product quality, with some customers enjoying their drinks and food, while others complained about stale or poorly prepared items.
  • SK
    Syria Kourieh
    3 days ago
    1.0
    They give customers hard time on how to have there stuff nasty attitude at the drive thru horrible place
  • MA
    M A
    Dec 28, 2025
    1.0
    Long time one order. You need change this person
  • BM
    Brent Motley
    Dec 26, 2025
    5.0
    Went here to get a donut and an Iced latte and they did an awesome job! Awesome service!
  • ER
    Emely Rojas
    Dec 5, 2025
    5.0
    It’s the neighborhood best Dunkin
  • TS
    Tasha Sanchez
    Oct 28, 2025
    5.0
    I come here all the time. And overtime its amazing. I always get a Cappachino Blast, and I know it takes time to make but the staff is great about it. Especially tonight after having a horrible day at work. They dont know how this little drink brightness up my day! Also we need to give more thanks to people and stop the complaining on little things!!!!!! But this staff is amazing!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7171 W Irving Park Rd, Chicago?

This Dunkin' location is open 24 hours a day, 7 days a week, providing service around the clock.

Can I order ahead or use a mobile app to place my order at this Dunkin'?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.