Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers generally praised the friendly and quick service, especially during off-peak hours, but noted inconsistencies during busy morning shifts.
Order Accuracy
There were multiple complaints about incorrect orders and issues with drink preparation, leading to customer dissatisfaction.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly regarding tables and the overall dining area.
Management Issues
Feedback indicated problems with management, particularly regarding staff treatment and customer service, which negatively impacted the overall experience.
Product Quality
While many enjoyed the coffee and food, there were mixed reviews about the freshness and preparation of certain items.
RR
Rasul Rasulov
Feb 12, 2026
5.0
Fast service and very friendly ...
GJ
GRANDMA J
Feb 4, 2026
5.0
Quick service, nice employees
AH
Akif hassan
Jan 9, 2026
1.0
I asked for light ice on my drink and ended up getting a 90% of the cup full of ice.
MP
Maria del Rosario Morales Perez
Jan 6, 2026
5.0
Exelente lugar .. me encanta el capuchino vainilla.. que preparan ay...
CC
Chi_town2300
Jan 1, 2026
5.0
The best place to get you coffee!! Manju the cashier is super nice and the Manager Blanca goes out her way for her customers!! It sound like the bad reviews left about the were from an ex employee! I have not experienced anything like that!! I think people are too sensitive!!