Dunkin'

4.2
450 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2640 N Narragansett Ave, Chicago, IL
60639, United States

Hours

Reviews

4.2
450 reviews
5 stars
273
4 stars
87
3 stars
38
2 stars
14
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during morning rush hours, leading to long wait times.

Staff Attitude

While many reviews praised friendly and helpful staff, there were notable complaints about rude behavior from management and inconsistent service.

Order Accuracy

Several customers expressed dissatisfaction with incorrect orders and inconsistent drink preparation, particularly regarding specific requests.

Cleanliness

Feedback indicated issues with cleanliness, including dirty tables and floors, which detracted from the overall experience.

Product Quality

The quality of food and drinks received mixed reviews, with some customers enjoying their items while others reported issues with freshness and taste.
  • RA
    Remain Anonymous
    Sep 15, 2025
    1.0
    Long wait in the morning, slow service. Should have more people due to customers rushing in the mornings. Waited for over 10 minutes for a medium refresher. Never coming back here
  • JP
    Jose Porres
    Aug 26, 2025
    5.0
    Love it
  • JC
    Jareth Chicas
    Jun 30, 2025
    5.0
    Estaba buena la dona y el cafe
  • DR
    David Rodriguez
    Jun 15, 2025
    4.0
    Personally, I think the service is adequate at this location during the weekdays. I think this place is operating at its finest on the weekend shift. The service is (mostly) reliable and fast paced, with the employees working to finish an order before you can even finish a sentence. The worker that wears a mask is especially effective and approachable. Now onto the "food". It is the usual quality that is expected. It's warm when it's supposed to be, and cold when you need it to be. I do have an issue with some of the product, some of the drinks taste too much like their designated flavor, or not much of it at all! I have even had workers allocate the proportions of my usual drink (strawberry smoothie) to the way I would prefer it and it is to no avail. I wish there would be some sort of upgrade specifically to the product and the weekday.
  • MZ
    Monica Zaucedo
    Jun 1, 2025
    5.0
    Great workers and great coffee.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2640 N Narragansett Ave, Chicago, IL?

Dunkin' at 2640 N Narragansett Ave in Chicago, IL is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.