Dunkin'

3.8
222 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4957 S. Central Ave, Chicago, IL
60638, United States

Hours

Reviews

3.8
222 reviews
5 stars
109
4 stars
42
3 stars
20
2 stars
10
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful service from staff, with many expressing dissatisfaction with the attitude of employees.

Food Quality

Several reviews indicated that food items, particularly donuts and sandwiches, were stale or poorly prepared, leading to negative experiences.

Coffee Satisfaction

Despite issues with service and food, many customers praised the coffee, noting it was consistently good and served quickly.

Cleanliness Issues

There were complaints about cleanliness, with some customers mentioning dirty conditions in the restaurant.

Staff Friendliness

While some customers appreciated friendly staff, others reported a lack of warmth and professionalism, suggesting inconsistency in employee attitudes.
  • JB
    Joe Brass
    2 days ago
    1.0
    BEWARE!! They manage to unapologetically mess up even the simplest of orders. Have no common courtesy or customer service. Glad there’s a new starbucks down the street. Would rather support them or the Dunkin on archer. Both gas stations Dunkin’s are owned/managed by the same people, which explains the lack of training and poor employee attitude/morale.
  • MM
    MARY MOORE
    Oct 14, 2025
    4.0
    It's a pretty good store, and they make the tea well.
  • BN
    Biswadeep Nag
    Sep 26, 2025
    3.0
    Somewhat pricy though taste was good. Not very welcoming.
  • JA
    Jonathan Avila
    Sep 26, 2025
    1.0
    Rude service. Never coming here again
  • JG
    Jean Guerra
    Aug 7, 2025
    5.0
    Bien

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 4957 S. Central Ave, Chicago?

Dunkin' is open from 3:30 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.