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Dunkin'

4.3
(857 reviews)

Business Details

3310 W Addison St, Chicago, IL
60618, United States
(773) 539-8114
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3310 W Addison St, Chicago, IL
60618, United States

Hours

Reviews

4.3
857 reviews
5 stars
520
4 stars
174
3 stars
82
2 stars
24
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude and unprofessional behavior, especially during busy hours.

Order Accuracy

Many customers express frustration with incorrect orders, particularly in drive-thru situations, leading to dissatisfaction.

Cleanliness

The cleanliness of the location is generally appreciated, with some reviews noting consistent efforts to maintain a tidy environment.

Product Quality

There are complaints about the quality of food and drinks, including watery coffee and stale donuts, alongside positive remarks about certain menu items.

Speed of Service

While some customers report fast service, others mention long wait times, particularly during busy periods.
  • YS
    Yarelis Sanchez
    Jan 19, 2026
    1.0
    I used to love this location now is horrible workers chose who drinks they want to make good and choose who they want to treat better. Once again coffee is not and I repeat it's not supposed to be watery it's supposed to be a nice black color and even if you put any dairy in it the coffee is not supposed to be watery or light. I come from a Caribbean household coffee is supposed to be nice and black not watered down.also cheap with their products that the customers automatically pay for I don't get it. I will be definitely using all my points but not on coffee and closing my app account. I rather support a small business who actually makes coffee the right way and treats their customers good all the time.
  • SI
    Shaik Ishaq
    Nov 30, 2025
    1.0
    I went to this dunkin i ordered medium smoothie she charged me 10 dollars when i ask this is the acutual price of the smoothie she disappears and send another employee and told me yes 10 dollars when i check it online at there web it suppose to be 6 dollars .
  • LA
    Luis Aguirre
    Nov 9, 2025
    5.0
    This Dunkin Donuts location is very nice, one of the best ones, and constantly kept clean with a full men. The noice level is acceptable and I’m able to have a casual conversation or focus on reading or some light work without issues. Staff is very friendly and helpful, always a pleasure to be there and visit.
  • CB
    Cameron Bopp
    Sep 25, 2025
    5.0
    This location is great, everyone is nice and helpful and the fare is consistent and good!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3310 W Addison St, Chicago, IL?

Dunkin' is open 24 hours a day, every day of the week at 3310 W Addison St, Chicago, IL.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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