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Dunkin'

3.2
(292 reviews)

Business Details

(773) 235-1365
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2247 N. Milwaukee Ave, Chicago, IL
60647, United States

Hours

Reviews

3.2
292 reviews
5 stars
108
4 stars
41
3 stars
40
2 stars
14
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh items while others received stale or incorrect orders.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and restrooms that were frequently out of order.

Staffing Issues

Many reviews mentioned being short-staffed, leading to slow service and overwhelmed employees.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good quality coffee and donuts.
  • JR
    Julie Rodriguez
    Feb 7, 2026
    1.0
    I’m sorry but this is literally so ugly and looks low effort. I communicated how I wanted the spelling and reiterated “ Happy Birthday Sisters’ “ with the person that made the cake who had reached out via TEXT and this is what I got and no one was able to help get this corrected. Sisters should’ve been in cursive along with the Happy Birthday. Looks off. Silly looking thing.
  • MU
    Mal Uminse
    Feb 1, 2026
    1.0
    GOOD LORD COULD THESE BE ANYMORE STALE. These must be at least two days old. Hard and dry through and through. $8 for a bag of disappointment. The staff was polite but who cares if youre selling trash.
  • RP
    Robert Pyrce
    Nov 18, 2025
    5.0
    One of the best. Hot coffee, fresh bakery
  • JL
    John Lundberg
    Nov 1, 2025
    1.0
    They don't pick up the phone. Order went here by accident and couldn't do anything about it.
  • RB
    Rodolfo Beltran
    Oct 22, 2025
    1.0
    The female who is working at october 22 at 9:30 pm need some training or at least listen to customer and connect the phone what I suppose she disconnected to dont get any calls for her horrible service customer. I didn’t get refund from the app

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2247 N. Milwaukee Ave in Chicago?

Dunkin' at 2247 N. Milwaukee Ave in Chicago is open 24 hours every day of the week.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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