Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude and unhelpful staff, with multiple instances of poor customer service and order mistakes.
Product Issues
Many reviews highlighted problems with drink preparation, particularly excessive ice in beverages and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good quality of coffee and donuts.
SH
Sarah hafeez
4 days ago
5.0
Good staff
EO
Emel Ovet
Dec 6, 2025
1.0
I asked less ice and I paid extra 50 cents more for it, I got a drink with fully ice.
I asked her why you put too much ice, I got a respond as 'I put less ice mam'!!!
Not willing to remade it, rolling the eyes on me!
Never go back!
KP
Karla Prado
Sep 1, 2025
1.0
You’ll pay $7 for a cup full of ice and 1/4 cup worth of drink. Not a Dunkin worth returning to. We told the employee the cup was mostly ice and she admitted to us they fill the cup to the top then pour the drink to make it look full and we have to PAY EXTRA for light ice😂 added pics for reference of how much ice you’re getting
What are the operating hours of this Dunkin' location in Chicago, IL?
This Dunkin' location is open 24 hours every day, from Monday to Sunday.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the popular items on the menu at this Dunkin'?
Popular items include coffee, espresso, breakfast sandwiches, donuts, and specialty drinks such as the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using an app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What meals are served at this Dunkin' location?
This Dunkin' serves breakfast, brunch, and lunch.
Is there a drive-thru service available at this Dunkin'?
This location does not have a drive-thru service but offers other convenient ordering options.
Are there any nearby places where I can enjoy a movie before or after visiting Dunkin'?
Yes, the Spy Movie Navigator drive-in theater is nearby, making it a great spot to catch a film before or after enjoying your Dunkin' favorites.
What other food establishments are close to this Dunkin'?
Close by are Baskin-Robbins, known for ice cream and bakery items, and Deluxe Foods, an ice cream and frozen yoghurt restaurant, offering additional treats near your visit.
Are there any useful local services near this Dunkin' location?
Yes, nearby services include The UPS Store 2263 for shipping needs, Wintrust Bank and PNC Bank for financial services, and Chicago Community Acupuncture for holistic health.
Does this Dunkin' support digital ordering on other platforms?
Yes, you can order via the Dunkin' app available on Apple's App Store and Google Play Store, or directly online through their ordering website.