Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
586 reviews
5 stars
270
4 stars
120
3 stars
88
2 stars
30
1 star
78
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude behavior and poor order accuracy.
Cleanliness
The establishment received mixed reviews regarding cleanliness, with some noting a clean environment while others mentioned sticky floors and a lack of restrooms.
Pricing Issues
Several customers expressed dissatisfaction with higher prices compared to other locations, along with complaints about charging for basic items like water.
Operational Hours
Many reviews highlighted issues with the store's claimed 24-hour service, with customers frequently finding it closed during late hours.
- RHRicky Hernandez4 days ago5.0The type of people they encounter here and they keep their composure through it all. Makes sure my order ks correct and takes time to make it. Thank you. I want to give a shout out to Ricky specifically because it holds it down even when there are multiple customers out there the door, by himself mind you. I feel welcomed everytime and he deserves a raise!!!
- JSJessica SorensenDec 28, 20254.0TJ was amazing. He handled every guest with grace and speed, running the store by himself! Thank you TJ
- BBbyerj854Dec 7, 20251.0Absolutely horrible service. Staff has no clue. Yelling at each other. Mixing orders.
- TWTommie WilliamsNov 30, 20252.0Arguing with your co Worker who is doing his prt is Crazy….. See I’m not the type to sit back and listen to two grown man argue over something spill….. Sorry if his Race is wrong but a Older asian and light skin black person going back and forth
- ASAhmad Zia SherzadOct 7, 20251.0Very rude staff.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 500 W. Roosevelt Rd, Chicago?
Dunkin' at 500 W. Roosevelt Rd, Chicago is open 24 hours a day, 7 days a week.
What food and beverages does Dunkin' offer at this location?
This Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and specialty beverages including seasonal favorites like Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location support delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can customers order ahead using a mobile app at this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does the Dunkin' at 500 W. Roosevelt Rd have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service but offers fast grab-and-go experience via mobile order ahead.
What forms of payment are accepted at this Dunkin' location?
This Dunkin' accepts both credit and debit cards for payment.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby places can be visited before or after enjoying a meal at Dunkin'?
Customers can visit nearby places like Baskin-Robbins for ice cream, Wingstop for chicken meals, or White Palace Grill for classic American dining before or after their visit to Dunkin'.
Is there convenient public transit near this Dunkin' for easy access?
Yes, CTA Bus Stop 327 is close by, providing convenient public transit options to reach Dunkin'.
Are there shopping options close to the Dunkin' at 500 W. Roosevelt Rd?
Yes, nearby shops include Mattress Firm for furniture, DSW Designer Shoe Warehouse for footwear, and AT&T Store for mobile accessories.