Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
582 reviews
5 stars
269
4 stars
119
3 stars
88
2 stars
30
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor service experiences.
Order Accuracy
Numerous customers reported issues with incorrect orders and lack of attention from staff, leading to dissatisfaction.
Cleanliness and Environment
The establishment has been noted for cleanliness by some, but also criticized for unsanitary conditions and the presence of homeless individuals, making some customers uncomfortable.
Pricing
Several reviews mention that prices are higher than other locations, leading to complaints about value for money.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of certain menu items.
- TWTommie WilliamsNov 30, 20252.0Arguing with your co Worker who is doing his prt is Crazy….. See I’m not the type to sit back and listen to two grown man argue over something spill….. Sorry if his Race is wrong but a Older asian and light skin black person going back and forth
- ASAhmad Zia SherzadOct 7, 20251.0Very rude staff.
- JSJAMES SAULMON SAULMONSep 29, 20254.0Very friendly people
- SBSamkit BafnaAug 11, 20251.0I went there 2 am in night to get coffee and tye server was standing outside and told me he won't make me coffee as he is close I said but it says it open 24x7 but he said he don't care and also made 3 cars go away without serving us . Such a pathetic place to go at night .
- TTTrew TomsonAug 4, 20255.0So grateful for the great service. Amazing experience all around!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 500 W. Roosevelt Rd, Chicago?
Dunkin' at 500 W. Roosevelt Rd, Chicago is open 24 hours a day, 7 days a week.
What food and beverages does Dunkin' offer at this location?
This Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and specialty beverages including seasonal favorites like Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' location support delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can customers order ahead using a mobile app at this Dunkin' location?
Yes, customers can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Does the Dunkin' at 500 W. Roosevelt Rd have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service but offers fast grab-and-go experience via mobile order ahead.
What forms of payment are accepted at this Dunkin' location?
This Dunkin' accepts both credit and debit cards for payment.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby places can be visited before or after enjoying a meal at Dunkin'?
Customers can visit nearby places like Baskin-Robbins for ice cream, Wingstop for chicken meals, or White Palace Grill for classic American dining before or after their visit to Dunkin'.
Is there convenient public transit near this Dunkin' for easy access?
Yes, CTA Bus Stop 327 is close by, providing convenient public transit options to reach Dunkin'.
Are there shopping options close to the Dunkin' at 500 W. Roosevelt Rd?
Yes, nearby shops include Mattress Firm for furniture, DSW Designer Shoe Warehouse for footwear, and AT&T Store for mobile accessories.