Dunkin'

3.8
580 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
500 W. Roosevelt Rd, Chicago, IL
60607, United States

Hours

Reviews

3.8
580 reviews
5 stars
269
4 stars
118
3 stars
88
2 stars
29
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with reports of both rude and friendly employees, leading to inconsistent customer experiences.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, indicating a need for better training and communication among staff.

Pricing Concerns

Several reviews mentioned that prices are higher than other locations, causing dissatisfaction among customers.

Cleanliness and Environment

The establishment is noted for cleanliness by some, but others reported issues with the presence of homeless individuals and overall comfort.

Product Quality

While some customers praised the quality of coffee and donuts, others reported stale products and poorly prepared items.
  • AS
    Ahmad Zia Sherzad
    Oct 7, 2025
    1.0
    Very rude staff.
  • JS
    JAMES SAULMON SAULMON
    Sep 29, 2025
    4.0
    Very friendly people
  • SB
    Samkit Bafna
    Aug 11, 2025
    1.0
    I went there 2 am in night to get coffee and tye server was standing outside and told me he won't make me coffee as he is close I said but it says it open 24x7 but he said he don't care and also made 3 cars go away without serving us . Such a pathetic place to go at night .
  • TT
    Trew Tomson
    Aug 4, 2025
    5.0
    So grateful for the great service. Amazing experience all around!
  • AS
    Angel Sierra
    Jul 8, 2025
    1.0
    Girl here is rude and ignorant

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 500 W. Roosevelt Rd, Chicago?

Dunkin' at 500 W. Roosevelt Rd, Chicago is open 24 hours a day, 7 days a week.

What food and beverages does Dunkin' offer at this location?

This Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and specialty beverages including seasonal favorites like Cookie Butter Cloud Latte and Peppermint Mocha.