Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
360 reviews
5 stars
141
4 stars
62
3 stars
47
2 stars
27
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customers frequently reported rude and unprofessional behavior from staff, including argumentative interactions and lack of attentiveness.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.
Cleanliness and Facilities
Several customers noted the store's cleanliness issues and the unavailability of restrooms for customers, which negatively impacted their experience.
Product Quality
Feedback indicated inconsistent product quality, with complaints about stale or poorly prepared food items, particularly bagels and donuts.
Service Speed
While some customers appreciated the quick service, others experienced long waits and disorganization during busy times.
- TJTabitha Jarrell1 day ago5.0Best customer service ever I’m so happy when I come here very welcoming and clean so fast when you order
- AMArsen Martsinovski6 days ago1.0Very bad decision go here! No restrooms, bad hygiene
- JGJosé GarcíaNov 27, 20251.0Never have any good donuts in stock just the flavors no one likes.
- BSBebe StarNov 5, 20251.0Store attendant was having a side conversation the whole time he was not attentive fi better since there is only one person in the store pay attention.
- AHAdam HatchSep 6, 20253.0I live right around the corner so it’s convenient to place a pickup order and stop in. The staff is always really friendly and greet you if they’re not helping other customers. The reason for the 3 stars is their bagels are sometimes stale and hard to bite through. Also, the store is at times dirty, but this could be because they just got hit by a wave of people. There’s also an aggressive homeless guy that stands out front and opens the door for people with the expectation of money or food for his part time job being a “doorman.” I’ve tried ignoring him a few times and was met with a barrage of nasty remarks. I hate starting my mornings out like that 🙄
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3949 N Broadway St in Chicago?
Dunkin' is open every day from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, lunch, and brunch options.
Does Dunkin' at this location accept credit and debit cards?
Yes, the location accepts both credit and debit cards for payment.
What are some nearby places where I can shop or eat around Dunkin'?
Nearby you can find GameStop for electronics and games, Che Thai Restaurant for Asian cuisine, and Nano Sushi for sushi and Japanese dishes.
If I am visiting Dunkin', what local dining options can I consider after my visit?
You might want to try Taco Del Mar for Mexican food or Windy City Gyros for Greek fast food nearby.
How can the nearby GameStop and Irving Park and Broadway - GameStop locations assist customers visiting Dunkin'?
Customers can combine their visit with shopping for video games, electronics, or mobile phones at these nearby GameStop stores conveniently located.
Are there wellness or beauty services close to Dunkin' in Chicago?
Yes, nearby options include Charbella Salon, First Impressions Nail Bar, INSPcenter massage and spa, and Chicago Oneness Center for yoga and pilates.