Brand Certified
Dunkin'
3.4(361 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3949 N Broadway St, Chicago, IL
60613, United States
Certified by Dunkin' • Feb 22, 2026
(773) 296-6332
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
361 reviews
5 stars
141
4 stars
62
3 stars
47
2 stars
28
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised the friendliness while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and lack of attention to customer requests.
Cleanliness
Concerns about cleanliness and hygiene, with reports of dirty conditions and no access to restrooms for customers.
Product Quality
Inconsistent quality of food items, with many customers noting stale or poorly prepared items.
Convenience
Convenient location for many customers, but issues with seating and long wait times reported.
- JHJenny HJan 27, 20262.0No where to sit, they never have merch and the place is just dull compared to other dunkins.
- TJTabitha JarrellJan 11, 20265.0Best customer service ever I’m so happy when I come here very welcoming and clean so fast when you order
- AMArsen MartsinovskyiJan 6, 20261.0Very bad decision go here! No restrooms, bad hygiene
- JGJosé GarcíaNov 27, 20251.0Never have any good donuts in stock just the flavors no one likes.
- BSBebe StarNov 5, 20251.0Store attendant was having a side conversation the whole time he was not attentive fi better since there is only one person in the store pay attention.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website