Dunkin'

3.4
258 reviews
Decked Out Lattes
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Business Details

1550 W Garfield Blvd, Chicago, IL
60609, United States
(800) 447-0013
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1550 W Garfield Blvd, Chicago, IL
60609, United States

Hours

Reviews

3.4
258 reviews
5 stars
109
4 stars
44
3 stars
24
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently poor customer service, with staff often described as rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Cleanliness and Quality

Several reviews mention concerns about cleanliness and the quality of food and drinks, including stale items and unsanitary conditions.

Speed of Service

While some customers praised the speed of service, many others experienced long wait times, particularly during busy hours.

Positive Experiences

A few customers noted positive experiences with specific staff members and enjoyed the coffee, indicating that there are occasional good interactions.
  • NB
    Nayeli blanco
    2 days ago
    1.0
    Worst costumer service ever ! You try talking to them to fix your order and they just ignore you & didn’t even give me all my order
  • FS
    Fatima S
    Nov 9, 2025
    1.0
    I opened the box and it only had 11 donuts. This does not look like my order. On top of that, my coffee was not decaf! SMH! Y’all can do better!
  • SG
    Sarai Garcia
    Nov 4, 2025
    1.0
    Older lady has the worst attitude. Ignores people and makes you feel dumb. Literally turns away when you talk to her.
  • EE
    Erika Echevarria
    Oct 27, 2025
    1.0
    I went their Sunday morning and Monday morning. The 3 same females were working their both days. Their attitude is terrible and rude. I waited more then 5 minutes to order a coffee. When I finally placed the it took another 5 minutes to receive the coffee. When I did receive the coffee the xl coffee was half way full and the coffee beans were floating on top of the coffee. I mentioned it to the lady that was in the drive through she responded that's all we have. All 3 need females need a class in matters and customer service. I am definitely not coming their for my coffee. Id rather take my business to McDonald's or burger king for coffee. Would not recommend.
  • GF
    Guadalupe Figueroa
    Oct 23, 2025
    1.0
    The only old lady that works there has the worst attitude. Looked at me without telling my balance n had her hand out . I asked multiple times how much and she yells at me ??? Rude if you don’t want to work go home. Not the first she’s rude either.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' at 1550 W Garfield Blvd in Chicago, IL operates 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services to customers.