Dunkin'

3.4
266 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1550 W Garfield Blvd, Chicago, IL
60609, United States

Hours

Reviews

3.4
266 reviews
5 stars
109
4 stars
44
3 stars
24
2 stars
13
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Cleanliness and Quality

Several reviews mentioned concerns about cleanliness and the quality of food and drinks, including stale items and unsanitary conditions.

Service Speed

While some customers praised the speed of service, many others experienced long wait times, particularly in the drive-thru.
  • SS
    Santos Salto
    2 days ago
    1.0
    They would not take my order and when I pulled up dude was ob his phone. Bad bad service.
  • ML
    MONICA LUNA
    3 days ago
    1.0
    I been going to this Dunkin for almost 2 yrs now, But this past 3 weeks the lobby is been close. I went today and the cashier gave me a really bad attitude didn't wanted to take my order on the window I went walking she said come with a car she is short Hispanic with an ugly attitude smh . Good thing another guy step up and took my order he was so nice and the ugly lady got mad at him . Owner or manager should talk to that cashier they have to be nice with the costumers ..
  • SS
    Sophia Smith
    Jan 1, 2026
    1.0
    How is it 12 noon and this place doesn't have any food? Never again!
  • TT
    Texas
    Dec 23, 2025
    1.0
    Waited 15 minutes on the drive-through even though it says open 24 hours, but no one was there to serve me
  • LG
    Luis Garcia
    Dec 17, 2025
    1.0
    The older lady at the drive thru has a horrible attitude. Will not be stopping here for my coffee .

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' at 1550 W Garfield Blvd in Chicago, IL operates 24 hours daily, from 12:00 AM to 11:59 PM every day of the week.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services to customers.