Domino's Pizza

2.8
341 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Chicago? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2331 #B W. Madison Street .

Location

Domino's Pizza
2331 #B W. Madison Street, Chicago, IL
60612, United States

Hours

Reviews

2.8
341 reviews
5 stars
123
4 stars
26
3 stars
26
2 stars
6
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness, unprofessional behavior, and long wait times for assistance.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong sizes, leading to dissatisfaction.

Delivery Issues

Several reviews mentioned significant delays in delivery, with some orders taking over two hours and arriving cold.

Food Quality

While some customers praised the taste of the pizza, there were multiple complaints about undercooked or burnt pizzas.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers noting positive experiences while others faced dismissive behavior.
  • JB
    Jada Boykin
    Dec 19, 2025
    3.0
    Well first I waited in line for about 7 mins one guy was fixing a tv 2 were talking ,one act like he didnt see me just kept making pizzas until he got good and ready but I asked for the thin crust thats like a cracker that I usually get, but its a tall African American work there always fix my pizzas like I like it , he listens to me to make sure im getting what I want this guy just gave me a thin chewy crust pizza and im disappointed, messed my whole friday up for future im checking who working in their before I order, and African American guy got way better customer service ,he will speak and then say can you give me a second
  • CC
    Christian
    Dec 9, 2025
    5.0
    Come here often to feast with my friends, staff are super friendly and positive
  • LW
    Latecha Wordlaw
    Dec 3, 2025
    5.0
    Everyone was polite and acknowledged me as soon as I walked in! Food was made exactly like I wanted. It’s always pleasant when I come here, maybe because it’s all men whenever I come. Keep up the excellent service fellas at this dominos on Madison.
  • SS
    Shannon S
    Nov 9, 2025
    1.0
    They close at 1A. We got there at 12:30A to place a Togo order. They said “we already started cleaning up” I swear They suck at delivery and they suck at pick up.
  • WN
    Wayne Tyrone Newell
    Oct 29, 2025
    5.0
    I don't eat pizza, I only bought what I did in case I ran into a Homeless person on the street.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Chicago offer?

They offer Specialty Pizzas as well as build-your-own options on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 2331 #B W. Madison Street?

Delivery is available daily from 10:30 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.