Domino's Pizza

2.8
338 reviews
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Business Details

2331 #B W. Madison Street, Chicago, IL
60612, United States
(312) 600-9121
http://www.dominos.com/?utm_campaign=menutest
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Chicago? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2331 #B W. Madison Street .

Location

Domino's Pizza
2331 #B W. Madison Street, Chicago, IL
60612, United States

Hours

Reviews

2.8
338 reviews
5 stars
120
4 stars
26
3 stars
25
2 stars
6
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and unsatisfactory resolutions.

Delivery Issues

Frequent complaints about delayed deliveries, cold food upon arrival, and lack of communication regarding order status.

Food Quality

While some customers praised the taste of the pizza, there were significant complaints about undercooked or burnt food.

Staff Attitude

Several reviews noted a lack of professionalism and courtesy among staff members, impacting the overall customer experience.
  • SS
    Shannon S
    Nov 9, 2025
    1.0
    They close at 1A. We got there at 12:30A to place a Togo order. They said “we already started cleaning up” I swear They suck at delivery and they suck at pick up.
  • WN
    Wayne Tyrone Newell
    Oct 29, 2025
    5.0
    I don't eat pizza, I only bought what I did in case I ran into a Homeless person on the street.
  • LL
    Logan
    Sep 23, 2025
    1.0
    Bad pplhere
  • DT
    Derrick Tung
    Aug 21, 2025
    5.0
    Walked into the Domino's with an odd request. They took care of it with grace and kindness. Grabbed a chicken habanero sandwich as well and it was just what I needed. Thank you for the amazing service and helping a fellow pizzeria out! Really appreciate it! Seriously, amazing friendly staff and service.
  • CO
    Cathy Mitchell Oliver
    Jul 30, 2025
    5.0
    The manager was training the new guy-first day on the job. I witnessed a patient, kind, proud moment when the manager gently guided mistakes of a first day trainee. He set the atmosphere of calm, saying, “Did you know Domino’s uses the most cheese on our pizzas compared to (our competitors).” I smiled as the manager enthusiastically, quickly, and joyfully out live in creating each pizza. We dined in to encourage the team and recognize what team work looked like in action! A pizza made with love tastes great!
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Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Chicago offer?

They offer Specialty Pizzas as well as build-your-own options on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the delivery hours for Domino's Pizza at 2331 #B W. Madison Street?

Delivery is available daily from 10:30 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.