Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Chicago? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 2331 #B W. Madison Street .
Numerous reviews highlighted poor customer service, including rudeness, unprofessional behavior, and long wait times for assistance.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sizes, leading to dissatisfaction.
Delivery Issues
Several reviews mentioned significant delays in delivery, with some orders taking over two hours and arriving cold.
Food Quality
While some customers praised the taste of the pizza, there were multiple complaints about undercooked or burnt pizzas.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers noting positive experiences while others faced dismissive behavior.
JB
Jada Boykin
Dec 19, 2025
3.0
Well first I waited in line for about 7 mins one guy was fixing a tv 2 were talking ,one act like he didnt see me just kept making pizzas until he got good and ready but I asked for the thin crust thats like a cracker that I usually get, but its a tall African American work there always fix my pizzas like I like it , he listens to me to make sure im getting what I want this guy just gave me a thin chewy crust pizza and im disappointed, messed my whole friday up for future im checking who working in their before I order, and African American guy got way better customer service ,he will speak and then say can you give me a second
CC
Christian
Dec 9, 2025
5.0
Come here often to feast with my friends, staff are super friendly and positive
LW
Latecha Wordlaw
Dec 3, 2025
5.0
Everyone was polite and acknowledged me as soon as I walked in! Food was made exactly like I wanted. It’s always pleasant when I come here, maybe because it’s all men whenever I come. Keep up the excellent service fellas at this dominos on Madison.
SS
Shannon S
Nov 9, 2025
1.0
They close at 1A. We got there at 12:30A to place a Togo order. They said “we already started cleaning up” I swear They suck at delivery and they suck at pick up.
WN
Wayne Tyrone Newell
Oct 29, 2025
5.0
I don't eat pizza, I only bought what I did in case I ran into a Homeless person on the street.
What types of pizzas does Domino's Pizza in Chicago offer?
They offer Specialty Pizzas as well as build-your-own options on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
What are the delivery hours for Domino's Pizza at 2331 #B W. Madison Street?
Delivery is available daily from 10:30 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.
Does Domino's Pizza at this location offer contactless delivery or curbside pickup?
Yes, they provide curbside pickup, delivery, and no-contact delivery services to ensure customer safety and convenience.
What are the takeout hours for Domino's Pizza at this Chicago location?
Takeout is available daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What are the payment options available at Domino's Pizza on West Madison Street?
They accept various payment methods including credit cards (Visa, Mastercard, American Express, Discover, Diners Club), cash, checks, contactless payments, PayPal, Bitcoin, AfterPay, Klarna, and more.
Where can I order Domino's Pizza online for pickup or delivery?
You can order online for delivery at https://www.dominos.com/en/restaurants?type=Delivery or for carryout at https://www.dominos.com/en/restaurants?type=Carryout.
What are some nearby restaurants where I can visit before or after ordering pizza at Domino's?
Nearby restaurants include Seafood Junction Madison St for seafood, King Wok for Chinese cuisine, and Moon's Sandwich Shop for fast food and sandwiches.
Is there public transportation close to Domino's Pizza on W. Madison Street?
Yes, the CTA Bus Stop 473 is nearby, which can help customers conveniently reach Domino's Pizza via public transit.
Are there any nearby beauty or wellness services close to Domino's Pizza?
Yes, customers can visit beauty salons like Magic Nails Spa, Zodiac Nails, or Mari Mimi African Hair Braiding located near the Domino's store.
Can I find banking or financial services near Domino's Pizza at 2331 #B W. Madison Street?
Yes, Chase Bank, Chase Mortgage, Chase ATM, Western Union, and LibertyX Bitcoin ATM are all conveniently located nearby.