Domino's Pizza

2.7
266 reviews
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Business Details

509 North Orleans St, Chicago, IL
60654, United States
(312) 481-8333
http://www.dominos.com/?utm_campaign=menutest
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Chicago? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 509 North Orleans St .

Location

Domino's Pizza
509 North Orleans St, Chicago, IL
60654, United States

Hours

Reviews

2.7
266 reviews
5 stars
96
4 stars
16
3 stars
7
2 stars
12
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and unhelpful responses to complaints.

Delivery Issues

Numerous reviews highlighted significant delays in delivery times, with some orders taking over two hours to arrive.

Order Accuracy

Customers frequently experienced issues with incorrect orders, including missing items and wrong toppings.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about undercooked or cold pizzas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • AF
    ana fajardo
    Dec 16, 2025
    5.0
    had a bit of trouble with my delivery but Jose made it all work, great customer service. Really thankful for Jose for making is hassle free. give this guy a promotion we need more workers like him!
  • BB
    Bella Bates
    Dec 14, 2025
    2.0
    Ordered from here multiple times and Parmesan bread bites always come over done. Please cook them less!
  • AA
    Aakash
    Dec 13, 2025
    1.0
    Absolutely filthy service. Placed an order at 5:45pm. Well past 7:30 and the order isn’t here. For context, I live less than 0.5 miles away from the location. I’ve never seen shittier service from a domino’s. The staff is ridiculously unhelpful. They talk like they’re the ones doing you a favor by providing you an update on your goddamn order.
  • DO
    Dylan O’Connor
    Dec 13, 2025
    1.0
    Ordered at 5:00 pm, it is currently 7:34 at the time of this review and the pizza is still “out for delivery.” We are three blocks away btw. Don’t give them your business
  • SS
    Soley Seewald
    Dec 7, 2025
    5.0
    I've ordered a few times here for pickup, food is always correct & ready at the estimated pickup time. Staff are always friendly!
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Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza at 509 North Orleans St, Chicago?

Domino's Pizza delivers daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Can I pick up my order from Domino's Pizza at 509 North Orleans St?

Yes, Domino's Pizza offers takeout daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.