Domino's Pizza

2.7
260 reviews
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Business Details

509 North Orleans St, Chicago, IL
60654, United States
(312) 481-8333
http://www.dominos.com/?utm_campaign=menutest
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Chicago? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 509 North Orleans St .

Location

Domino's Pizza
509 North Orleans St, Chicago, IL
60654, United States

Hours

Reviews

2.7
260 reviews
5 stars
93
4 stars
16
3 stars
7
2 stars
11
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rude behavior and unprofessionalism.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor handling of complaints regarding order issues.

Delivery Issues

Many customers experienced long wait times for delivery, with some orders taking over two hours and arriving cold or incorrect.

Food Quality

Inconsistent food quality reported; some customers enjoyed their meals while others received poorly made or inedible pizzas.

Management Concerns

Several reviews highlighted issues with management, including lack of accountability and poor handling of customer complaints.
  • DR
    Dawn Rhodes
    Nov 10, 2025
    5.0
    I ordered doordash and was really wanting my cinnamon bites but when I hot my order i had received garlic bites. I called the store and told them and not only was the lady very nice and apologized but she also offered to remake them and send it back out. This was great since I'm staying at a hotel. When the dominos delivery person came he called to let me know it was here. To my surprise they sent me a double order! Thank you so much for the good customer service and great cinnamon bites.
  • GS
    Gene Simmons
    Sep 6, 2025
    5.0
    This is my go-to Domino's! Thank you! All of you for your fabulous service!!!
  • YM
    Yo Boi MTB
    Sep 4, 2025
    5.0
    Natasha welcomed me with open arms and I informed her about my previous experience with dominos and she completely changed that for me. I’ve never had a cheese pizza taste like that before it was amazing.
  • MA
    Miguel Acatitla
    Aug 30, 2025
    1.0
    Really bad service, I have to wait more than 50 minutes to have my order ready 😫
  • BB
    B B
    Aug 26, 2025
    2.0
    Really depends who’s back there making the pizza. Could be really good or really bad.
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Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza at 509 North Orleans St, Chicago?

Domino's Pizza delivers daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Can I pick up my order from Domino's Pizza at 509 North Orleans St?

Yes, Domino's Pizza offers takeout daily from 10:30 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.