While many customers praised the friendly and quick service, there were notable complaints about rudeness from some staff members and management.
Cleanliness
The location is frequently described as clean and well-maintained, contributing positively to the overall customer experience.
Product Quality
Customers enjoyed the ice cream treats, particularly the Blizzards, but there were concerns about food safety and quality, with some reporting issues like poor food handling and unsatisfactory items.
Customer Experience
The atmosphere is generally described as cozy and inviting, though some customers expressed frustration over long wait times and management's handling of customer complaints.
SS
stacylaughs
Nov 29, 2025
4.0
A wait in the summer but the line goes quickly.
KT
Khoi Tran
Nov 9, 2025
5.0
W Service
IK
Insu Kim
Sep 30, 2025
5.0
Very clean authentic place
MR
Michele Renfus
Sep 29, 2025
5.0
Always busy, and always great service!
MN
Michael Nagel
Sep 11, 2025
5.0
I was having a bad day. An afternoon blizzard makes me happy.