Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
1,056 reviews
5 stars
596
4 stars
251
3 stars
106
2 stars
31
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Sophia and Nicolas providing excellent service.
Ice Cream Quality
The ice cream, particularly the Blizzards, received positive feedback for taste and variety, although some customers noted issues with mixing.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and chicken strips, others reported overcooked items and incorrect orders.
Cleanliness
The restaurant was generally described as clean, but some reviews mentioned areas needing improvement, particularly the bathrooms.
Wait Times
Several customers expressed frustration with long wait times, especially during busy periods, impacting their overall experience.
- AMAlex MendozaOct 28, 20251.0Why do they try to act like someone is trying to steal or is that only with Hispanics
- KKKarenOct 21, 20255.0Great staff.
- OTOrion TraulléOct 20, 20255.0They were almost going to close - they were super helpful to be clear on ingredient and pricing specifics.
- NBNickcole BoldenOct 7, 20254.0Good customer service!
- SMSviteknology MusicSep 3, 20255.0Love this Dairy Queen. It's been around a very long time. They make some of the best Shakes and Malts.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main specialties of Dairy Queen Grill & Chill at 5636 W Irving Pk Rd?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com products.
What services does Dairy Queen Grill & Chill offer to customers?
The services include DQcakes.com, outdoor seating, restrooms, free WiFi, drive-thru, a family-friendly environment, food & treats, mobile deals, mobile ordering & rewards, and indoor seating.
What are the operating hours for Dairy Queen Grill & Chill?
Monday to Thursday and Sunday: 10:30 AM to 10:30 PM. Friday and Saturday: 11:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 5636 W Irving Pk Rd, Chicago, IL 60634-2741, United States.
Does Dairy Queen Grill & Chill have a drive-thru and outdoor seating?
Yes, it offers both drive-thru service and outdoor seating for customers.
Can families with children enjoy visiting Dairy Queen Grill & Chill?
Yes, the restaurant is family-friendly and welcomes children.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/12945/.
Is there free WiFi available at Dairy Queen Grill & Chill?
Yes, Dairy Queen provides free WiFi for its customers.
What are some nearby fast food options in the area around Dairy Queen Grill & Chill?
Nearby fast food options include McDonald's and Little Caesars Pizza, both within close proximity for additional dining choices.
Are there fitness centers near Dairy Queen Grill & Chill where customers can workout before or after their meal?
Yes, Extreme Fitness and Gerardi Fitness are nearby gyms where customers can work out before or after visiting Dairy Queen.
What local services and shops can customers find near Dairy Queen Grill & Chill?
Nearby services include Meiszner Funeral Home, Essex Insurance Agency, and Emma's Flower Shop, providing a range of community and shopping options.