Brand Certified
Chipotle Mexican Grill
2.9(156 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
109 E Pearson St, Chicago, IL
60611, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(312) 680-0911
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/il/chicago/109-e-pearson-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4272
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Loyola Pearson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.9
156 reviews
5 stars
57
4 stars
15
3 stars
8
2 stars
8
1 star
68
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about small portion sizes, often feeling shortchanged on ingredients.
Customer Service
Many reviews highlighted rude and unprofessional staff, with several customers experiencing dismissive attitudes and poor service.
Cleanliness
The restaurant was frequently described as dirty, with reports of unclean tables and unsanitary conditions.
Order Accuracy
Customers reported consistent issues with incorrect orders, especially with mobile orders, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned food safety concerns, including instances of food poisoning and unappetizing food.
- SOSofia Oliveira4 days ago1.0One employee in particular has apparently taken a vow to make every customer feel like a burden placed upon this earth by the devil himself. I asked for cheese then pico (god forbid a girl wants the cheese to melt on the chicken instead of remain cold at the top). You’d have thought I asked her to personally swim to Mexico, harvest the tomatoes by hand, and dice them tableside by the look she gave me, the audible scowl (yes, OUT LOUD), the way she shook her head at me. Also, she said there was no sour cream left and there clearly was some left and I was staring at it. But I decided to just move on because some people aren’t worth engaging with. THEN I WATCHED HER GIVE THE WOMAN BEHIND ME SOUR CREAM!!!!!
- GGGriffin6 days ago4.0I don't get all the low ratings. I feel like this is one of the better locations in the area. Larger serving sizes, chill staff.
- MDMichael DonaldsonFeb 9, 20261.0More times than not half of the menu isn’t available or such low quantities available that they skimp you in order to not fully run out. Employees standing around talking and on phones.
- BTBrian TorradoFeb 9, 20261.0Mala experiencia en este lugar hoy fui a compra mi almuerzo y estas personas atienden con una mala actitud como si no les gustara atender a pers latinas atrás de mi estaba ordenando un persona blanca y la actitud era muy diferente yo creo independiente de la raza o color si estas en un trabajo debes tener una buena actitud y no estar hablándole alas personas con tono altanero como si te fastidiara es mi primera vez comprando en este restaurante y será la ultima
- WEWayne's World EntertainmentJan 13, 20261.0I ordered a double carne asada bowl for $22 and literally received 6 pieces of steak. I got scammed
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Loyola Pearson offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 109 E Pearson St, Chicago?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Can I order Chipotle online or through an app?
Yes, you can order online via the Chipotle website or through the Chipotle app available in the Apple App Store.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 109 E Pearson St, in the Cook sublocality of Chicago, IL 60611, USA.
How can I contact Chipotle Mexican Grill at Loyola Pearson?
You can reach them by phone at +1 312-680-0911 or email at IL.4272.LoyolaPearso@chipotle.com.
Does Chipotle Mexican Grill have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and get exclusive offers by signing up.
What nearby places can I visit before or after dining at Chipotle on E Pearson St?
Nearby you can visit Loyola University Water Tower Campus, Loyola University Museum of Art, and the St. James Chapel, offering cultural and educational experiences close to Chipotle.
Are there other dining options close to Chipotle Mexican Grill at Loyola Pearson?
Yes, nearby dining options include Einstein Bros. Bagels for breakfast, Argo Tea for tea, Starbucks for coffee, Bar Toma for Italian cuisine, and NoMI for American and sushi cuisine.
Is parking available near Chipotle Mexican Grill at 109 E Pearson St?
Yes, parking options include SP Plus Parking located nearby for customer convenience.
What online and social media platforms can I use to follow or learn more about Chipotle Mexican Grill?
You can follow or learn more about Chipotle through their official website, Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube channel.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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