Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Wrigleyville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
231 reviews
5 stars
101
4 stars
25
3 stars
11
2 stars
20
1 star
74
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with many expressing dissatisfaction with staff attitudes and responsiveness.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with many customers feeling they did not receive value for their money.
Food Quality
Feedback indicated issues with food quality, including undercooked ingredients and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and food stations contributing to a negative dining experience.
SO
Stefan Obrenovic
Feb 21, 2026
5.0
My neighborhood spot I come in regularly and food and service are always good. I didn’t ask for the lady manager on shift today but she ran the line by herself and her service was phenomenal. The way she multitask is on another level. Always happy to come in for a quick fix.
BS
Brad Sparks
Feb 21, 2026
1.0
Ive lived nearby for over a year. Ive ordered here probably 20 times and literally not one time has by order been right. They are always missing a drink , chips, wrong toppings, etc. Its becoming a running joke inside my family. I love Chipotle but this one's service is awful.
CI
Cosmin Iancu
Feb 9, 2026
1.0
I said “mild on both,” referring to the salsa on my burrito and taco. While she was slowly scooping the hot salsa, I repeated, “mild salsa on both.” She didn’t listen and put hot salsa on the taco anyway. I said, “I said mild salsa, not hot.” She replied, “You said hot, not mild.” I said, “No, I said mild on both. You weren’t paying attention.” She continued to argue with me.
Her mind was clearly somewhere else, but the audacity to argue with a customer and blatantly lie about what was said made me leave the restaurant. Chipotle has the most incompetent and apathetic employees I ever seen in a chain restaurant.
CS
Carly S.
Jan 28, 2026
3.0
I've always enjoyed the quality of food at this location and never had issues with that, but it seems marginally less customer service oriented than some other branches, and slightly less clean (e.g. tables cleaned with dirty cloths, leaving foggy streaks). Their opening time is listed as 10:45AM on the door, but this morning I stood outside from 10:40 to 10:48am in -2°F weather with at least 5 employees inside (and one entering and locking the door behind them). At 10:48am, I left. If their hours of operation have changed, this should be reflected on the door so someone isn't left standing outside in dangerous weather.
NN
Nicholas Nygaard
Jan 19, 2026
1.0
Extremely rude service. After I paid for my meal, the staff were giving me a hard time about the bathroom code. They wouldn’t tell me the code and told me to look at my receipt but I had already thrown it out. The guy who rang me up still wouldn’t tell me the code, even though I was a paying customer. I couldn’t believe this was real. Additionally, the portions were extremely small. I was extremely unsatisfied between the food and service, safe to say I will never go back.