Chipotle Mexican Grill

3.3
227 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Wrigleyville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1027 W Addison St, Chicago, IL
60613, United States

Hours

Reviews

3.3
227 reviews
5 stars
100
4 stars
25
3 stars
10
2 stars
20
1 star
72

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about stingy portion sizes, especially for online orders, with several stating they received significantly less than expected.

Service Quality

Feedback on service quality was mixed; while some praised the friendly and efficient staff, others reported rude behavior and poor customer service.

Food Quality

There were numerous complaints about food quality, including undercooked ingredients, incorrect orders, and issues with freshness.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and food preparation stations.
  • CC
    Cass Chalmers
    5 days ago
    1.0
    They allegedly don’t honor free guac on delivery orders. Don’t waste your app credit on a delivery order
  • CM
    Connor Murphy
    Dec 9, 2025
    1.0
    I live a block away from this location and wouldn’t go back here if I was starving to death. Go to the Belmont location. I ordered a chicken 3-pointer (rice and chicken) & this is how much chicken he scooped, the bowl was not shaken this was the exact amount given. I asked for a little more but he said I’d have to get double if I wanted more. I’m not one to ever ask for more but thought this portion was ridiculous. I should’ve walked straight out but I paid and ordered a small drink but the coke was out. While waiting for them to change it I decided to get a refund for it all and leave. Worst chipotle location in the area by far
  • KT
    Kendra Tufte
    Nov 5, 2025
    5.0
    I love this location. All the workers are super nice and food is good!
  • IG
    Izzy Gurl
    Oct 14, 2025
    1.0
    Requested extra cheese in the clearest way possible by making it my name as well ask requesting it properly and was very disappointed in the outcome
  • MS
    Mia Skye
    Oct 7, 2025
    2.0
    The chips were really oily and chewy, my chicken was raw, they were out of rice! The people were nice but the tables were gross and the countertops were nearly invisible because they recovered in food

Frequently Asked Questions About Chipotle Mexican Grill

What are the opening hours of Chipotle Mexican Grill in Wrigleyville?

Chipotle Mexican Grill in Wrigleyville is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Wrigleyville located?

It is located at 1027 W Addison St, Chicago, IL 60613, in the Cook sublocality.