Business Details
About
Mexican Restaurant
Chipotle South Wabash is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
416 reviews
5 stars
162
4 stars
69
3 stars
29
2 stars
20
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative dining experiences.
Portion Sizes
Many customers complained about small portion sizes and inconsistency in food quantity, often feeling shortchanged.
Cleanliness
Several reviews pointed out issues with cleanliness, including dirty dining areas and unsanitary food handling practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Food Quality
While some customers enjoyed the food, there were significant complaints about food quality, including cold meals and poor preparation.
- ABAnthony Battaglia6 days ago5.05 star Chipotle experience.
- TTTasia ThomasDec 20, 20251.0I work in the area and hate to have to do this, but your employees need more customer service training. A pretty young lady with glasses rudely asking me “what do you want” almost yelling and it was so bad to the point her co-worker had to tell her to calm down. I didn’t even purchase because of this interaction. I know today was a busy day, like stated earlier I work across the street and it’s sad that people are having experiences like this. I feel for her tho, it was busy but I was simply waiting on her to get less busy so she can take my order. I will be talking to corporate.
- RWrania zaki el wakiliDec 12, 20251.0Employees rude , the serving is poor , the quality less than decent . Makes me hate chipotle in south loop . Please go the five guys next to it much better than this insulting food place .
- GMGiana MarianoDec 3, 20253.0This place is not at all bad for real but the one time I went here one of the workers, either a high school or college kid was going back and forth with a customer and honestly she had every right to due to the fact that the customer was out of pocket with a comment she made. All in all, very good people I think they just need to control attitude.
- CVCroft VandervortNov 21, 20251.0The employees are very rude and don't understand what hospitality means. They don't provide service with a genuine wholesome smile. They are unorganized on servicing the food couriers and are rude to the food couriers. The heavyset spainish male with tattoos can't handle the heat and needs to get out of the kitchen. All the dinner time employees look intimidating and make the ambiance feel uncomfortable and scary. The employees look angry and need to learn how to pace themselves and enjoy working with food and people from all walk of life.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill South Wabash serve?
Chipotle South Wabash offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill South Wabash?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle South Wabash offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle South Wabash?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app.
Where is Chipotle Mexican Grill South Wabash located?
It is located at 1142 S Wabash Ave, Chicago, IL 60605, United States.
How can I contact Chipotle South Wabash?
You can call them at +1 312-635-9278 or email IL.3430.SWabash@chipotle.com for inquiries.
Is the Chipotle South Wabash location LGBTQ friendly?
Yes, the location welcomes LGBTQ customers as part of their inclusivity policy.
What other dining options are near Chipotle South Wabash?
Nearby dining options include Jet's Pizza for pizza and fast food, Five Guys for burgers, and Molly's Cupcakes for desserts.
Are there any nearby coffee shops around Chipotle South Wabash?
Yes, nearby coffee shops include Sweet Bean and Stan's Donuts and Coffee Chicago, ideal for grabbing coffee before or after your meal.
What transportation options are available near Chipotle South Wabash for easy access?
The nearby Cta train station offers convenient public transportation, making it easy to visit the restaurant.