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Chipotle Mexican Grill

3.2
(424 reviews)
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Business Details

1142 S Wabash Ave, Chicago, IL
60605, United States
(312) 635-9278
https://locations.chipotle.com/il/chicago/1142-s-wabash-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3430
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About

Mexican Restaurant
Chipotle South Wabash is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1142 S Wabash Ave, Chicago, IL
60605, United States

Hours

Reviews

3.2
424 reviews
5 stars
165
4 stars
69
3 stars
30
2 stars
20
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of hospitality.

Portion Sizes

Many customers complained about small portion sizes, often feeling shortchanged on meat and other ingredients, leading to dissatisfaction with value for money.

Cleanliness

Several reviews noted issues with cleanliness, including dirty dining areas and unsanitary conditions in food preparation.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and issues with food quality, contributing to a negative dining experience.

Mixed Food Quality

While some customers enjoyed the food, others described it as bland or poorly prepared, indicating inconsistency in food quality.
  • AL
    Alex Li
    2 days ago
    1.0
    Probably the worst service I've had at a chipotle. It wasn't even busy as I went in at 2pm on a weekday, but they are not happy to see you and make it clear. Was told there is no chicken, when I can see chicken in the tub and a ton being cooked in the back. I've been to much busier chipotles and they manage to take care of all your needs while handling 30 customers in 5 minutes. Extra rice is extra cost, which has never been the case at other locations. Steak and guacamole is 16.50 now. At that price you might as well go to the diner nearby for sitdown service and a 20$ well made meal versus these slop bowls. Won't come back.
  • MC
    Michael Chao
    3 days ago
    1.0
    I’ve been a chipotle customer of 10+ years. This is the only location I’ve ever felt obligated to leave a review for. An utter disgrace how much they skimp on toppings. Double scoops are consistently 1.5 scoops, and single scoops are consistently half scoops. Must be instructed by store manager to do so as I’ve never seen it this bad, anywhere across the country. Customer service is rude more often than not, as many others have mentioned.
  • CD
    Candela Ditiero
    3 days ago
    1.0
    Insane how greedy they are with their ingredients here.
  • DD
    didobrov
    6 days ago
    1.0
    Never heard of a Chipotle charging extra for 2 scoops of toppings like salsa, lettuce, cheese, etc… I understand meat, queso, guac, etc, but extra for the other stuff is ridiculous!
  • KK
    Koyarisa
    Feb 2, 2026
    1.0
    Absolutely ridiculous service. The women up front were so rude. They were screaming at each other yet weren’t able to even communicate to ring me up. Skimpiest portions ever and it seems like they hate themselves and their job. Redo this whole location immediately 😂
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill South Wabash serve?

Chipotle South Wabash offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill South Wabash?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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