Chipotle Mexican Grill

2.7
239 reviews
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About

Mexican Restaurant
Chipotle Fullerton Lincoln Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2400 N Lincoln Ave, Chicago, IL
60614, United States

Hours

Reviews

2.7
239 reviews
5 stars
71
4 stars
23
3 stars
11
2 stars
21
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, leading to a negative dining experience.

Food Quality

Many customers reported issues with food quality, including undercooked items, incorrect orders, and even food poisoning.

Cleanliness

The location was frequently described as dirty, with overflowing trash and unclean tables, raising concerns about hygiene.

Portion Sizes

Several reviews mentioned small portion sizes and inconsistent ingredient availability, leading to dissatisfaction with value for money.

Management Issues

Repeated complaints about poor management and lack of staff support indicate systemic problems at this location.
  • JJ
    jay jay
    Nov 5, 2025
    1.0
    They don’t open on time and bad energy they are stuck up and ignorant the whole Wednesday morning staff. Just rude and need help with starting on time.
  • BR
    Batool Razvi
    Oct 27, 2025
    1.0
    huge rip off don’t come here!!!!
  • SD
    sophie Dauterive
    Oct 19, 2025
    1.0
    I asked politely for a bit more rice because the portion was really small, and the employee was extremely rude in response. I was being respectful, but she acted unprofessionally and made the experience unpleasant. It’s disappointing how consistently rude your staff has been lately. Management here is chopped.
  • SD
    Scott Dankert
    Aug 27, 2025
    4.0
    The food was good, and the service was friendly and efficient. However, the music was too intense and too loud. I visited around 1:00 PM on a Wednesday, and the style of music, and its volume, would have been appropriate for a nightclub at 1:00 AM, but not for a weekday lunch at 1:00 PM.
  • PY
    Patrick Yeakey
    Aug 21, 2025
    1.0
    Walked into my neighborhood chipotle. There was a bit of a line which I don’t mind. I notice every person asking “can I do a little bit more steak/chicken/etc” I think to myself, it can’t be that bad. I got rice (1/2 portion) asked for more, a half scoop more. Asked for honey chicken (less than a half scoop) at this moment I was upset but didn’t want to ruin my day or be rude to the employee. The gentlemen behind me then asked for more and received it. When the same guy scooping the protein is having issues getting respectable portions, it’s a problem. I’m not looking for a double scoop for the price of 1, I am looking for 1 scoop for the fair price of 1. I’ve visited many chipotles and experienced many chipotle experiences, but this for sure tops. I have always marketed this chipotle to friends on being one of the better ones, but tonight. Tonight really through me off.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 2400 N Lincoln Ave in Chicago serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill on weekdays?

The restaurant is open from 10:45 AM to 11:00 PM Monday through Friday.