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Brand Certified

Chipotle Mexican Grill

2.5
(50 reviews)

About

Mexican Restaurant
Chipotle Fullerton Lincoln Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2400 N Lincoln Ave, Chicago, IL
60614, United States

Hours

Reviews

2.5
50 reviews
5 stars
13
4 stars
7
3 stars
0
2 stars
4
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and negative attitudes.

Food Quality

Numerous reviews mentioned issues with food quality, including incorrect orders, missing ingredients, and instances of food poisoning.

Cleanliness

The location was often described as dirty, with overflowing trash cans and unclean tables, contributing to a negative dining experience.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, stating that they received significantly smaller servings than expected.

Management Issues

Several reviews pointed to poor management and operational inefficiencies, including inconsistent ingredient availability and slow service.
  • A2
    Austin 2900
    Jan 30, 2026
    1.0
    The guy making the bowls today skimp my extra steak bowl and I paid almost 20 dollars for the bowl to be extra rice
  • SB
    Sawyer Bochniak
    Jan 8, 2026
    4.0
    Food was delicious however a male worker sat directly Infront of me with an exposed butt crack, lost my appetite thank fully the food was still delicious
  • CV
    Croft Vandervort
    Dec 9, 2025
    2.0
    The ambiance feels uncomfortable cold and a little bit scary. The employees seem distant and disconnected and don't know how to provide service with a genuine smile. The employees seem like they don't lay know what wholesome means or hospitality. I don't know why they ask what kind of protein do you want When you order because your average employee and consumer can't explain what a protein is or where it comes from. Why are they using a layman term to describe chicken or beef as if that explains what a protein is. How stupid is that. So do the employees have to get a degree to learn what a protein is and where it comes from before you get hired or they just tell him it's chicken or beef. They don't explain about amino acids or how chicken and beef contain a lot more than just protein and I mean a lot more. It's nonsense. Ridiculous. The employee that's a short light skin black kid with the fluffy hair looks angry. If he can't take the heat, he needs to get out of the kitchen.
  • NS
    Nicolas Sevilla
    Nov 26, 2025
    1.0
    I try to get there buy one get one free chipotle burrito today and they said that they don’t do it today and our website said they do it all day so I gave him one star for a customer service and then I recommend going there
  • JJ
    jay jay
    Nov 5, 2025
    1.0
    They don’t open on time and bad energy they are stuck up and ignorant the whole Wednesday morning staff. Just rude and need help with starting on time.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 2400 N Lincoln Ave in Chicago serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill on weekdays?

The restaurant is open from 10:45 AM to 11:00 PM Monday through Friday.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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