Chipotle Edens Collection is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff and incorrect orders.
Portion Sizes
Many reviews highlighted issues with small portion sizes, often feeling skimpy or inadequate.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food prep areas.
Food Quality
Inconsistent food quality was noted, with complaints about cold food, over-salted items, and poor ingredient freshness.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
EA
Ethan Amerio
2 days ago
1.0
Employee laughed at me after telling her I had a gluten allergy. Asked them to please change their gloves and utensils and they did not. Avoid at all costs if you have severe food allergies, as they are not trained and do not care.
HF
Hillel Frankenscience
6 days ago
5.0
Love is all and all is love
DC
Daniel Cruz
Nov 30, 2025
2.0
employees dont work well together and just half-assed orders due to rush and empty food trays.
MF
Mark Fernando
Nov 8, 2025
4.0
Great place to get some food.
SK
Samuel Khodadad
Oct 29, 2025
2.0
Wanted to order chimichurri, but have it poured in the bowl so its easier to mix, but I had several people tell me it can't be done. This is funny to me because the location on Clinton has always done this for me, additionally I had to wait for them to put 4 mobile orders ahead of me. Customer service is poor and I will not be returning to this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Edens Collection specialize in?
Chipotle Mexican Grill offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is the Chipotle Mexican Grill at Edens Collection located?
It is located at 4701 W Foster Ave, Chicago, IL 60630, USA.
What are the operating hours of Chipotle Mexican Grill at Edens Collection?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Edens Collection offer online ordering?
Yes, you can order online through their website or the Chipotle mobile app. Links are available on their profile.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices and avoiding artificial colors, flavors, and preservatives.
Is the Chipotle Mexican Grill at Edens Collection welcoming to all communities, including LGBTQ?
Yes, this location welcomes LGBTQ customers and is inclusive and welcoming to all.
What nearby restaurants can I visit before or after eating at Chipotle?
Nearby restaurants include Tropical Smoothie Cafe for health-focused drinks, Umaga Bakehouse for bakery items, and Teriyaki Madness for Asian fusion cuisine.
Are there any health and wellness services close to Chipotle at Edens Collection?
Yes, nearby health services include The Joint Chiropractic, Ascension Resurrection Rehabilitation Jefferson Park, and PT Solutions of Jefferson Park for physical therapy and chiropractic care.
Where can I find retail or shopping options near Chipotle Mexican Grill at Edens Collection?
Close retail options include Ross Dress for Less, Five Below, and Kmart for a variety of clothing, accessories, and discount items.
How can I contact Chipotle Mexican Grill at Edens Collection for inquiries?
You can reach them via phone at +1 773-467-7841 or by email at Il.3785.EdensCollect@chipotle.com.