Chipotle Edens Collection is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported receiving small portions, particularly for meat, leading to dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and food prep areas.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others noted issues like cold food and poor seasoning.
Order Accuracy
Several customers experienced problems with incorrect orders, including missing items and wrong customization.
MF
Mark Fernando
Nov 8, 2025
4.0
Great place to get some food.
SK
Samuel Khodadad
Oct 29, 2025
2.0
Wanted to order chimichurri, but have it poured in the bowl so its easier to mix, but I had several people tell me it can't be done. This is funny to me because the location on Clinton has always done this for me, additionally I had to wait for them to put 4 mobile orders ahead of me. Customer service is poor and I will not be returning to this location.
DB
Daniel Bonilla
Oct 10, 2025
2.0
Good food but order pickup is a toss! Sometimes like today I have to wait so long that I am tempted to get indoors or just stop coming.
SC
Sangsook Choi
Sep 18, 2025
1.0
How terrible their food proportions were! My daughter ordered 3 bowls including mine and it was almost all filled with rice! Are you cunning your customers when ordering online by serving that way? Please do not practice by filling the bowls with rice! I pay attention to looking at those because I was an inspector! Thank you.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Edens Collection specialize in?
Chipotle Mexican Grill offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is the Chipotle Mexican Grill at Edens Collection located?
It is located at 4701 W Foster Ave, Chicago, IL 60630, USA.
What are the operating hours of Chipotle Mexican Grill at Edens Collection?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Edens Collection offer online ordering?
Yes, you can order online through their website or the Chipotle mobile app. Links are available on their profile.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that use humane and sustainable practices and avoiding artificial colors, flavors, and preservatives.
Is the Chipotle Mexican Grill at Edens Collection welcoming to all communities, including LGBTQ?
Yes, this location welcomes LGBTQ customers and is inclusive and welcoming to all.
What nearby restaurants can I visit before or after eating at Chipotle?
Nearby restaurants include Tropical Smoothie Cafe for health-focused drinks, Umaga Bakehouse for bakery items, and Teriyaki Madness for Asian fusion cuisine.
Are there any health and wellness services close to Chipotle at Edens Collection?
Yes, nearby health services include The Joint Chiropractic, Ascension Resurrection Rehabilitation Jefferson Park, and PT Solutions of Jefferson Park for physical therapy and chiropractic care.
Where can I find retail or shopping options near Chipotle Mexican Grill at Edens Collection?
Close retail options include Ross Dress for Less, Five Below, and Kmart for a variety of clothing, accessories, and discount items.
How can I contact Chipotle Mexican Grill at Edens Collection for inquiries?
You can reach them via phone at +1 773-467-7841 or by email at Il.3785.EdensCollect@chipotle.com.