Chipotle Mexican Grill

3.2
211 reviews
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About

Mexican Restaurant
Chipotle Edens Collection is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4701 W Foster Ave, Chicago, IL
60630, United States

Hours

Reviews

3.2
211 reviews
5 stars
93
4 stars
18
3 stars
7
2 stars
18
1 star
75

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported receiving small portions, particularly for meat, leading to dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty tables and food prep areas.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others noted issues like cold food and poor seasoning.

Order Accuracy

Several customers experienced problems with incorrect orders, including missing items and wrong customization.
  • MF
    Mark Fernando
    Nov 8, 2025
    4.0
    Great place to get some food.
  • SK
    Samuel Khodadad
    Oct 29, 2025
    2.0
    Wanted to order chimichurri, but have it poured in the bowl so its easier to mix, but I had several people tell me it can't be done. This is funny to me because the location on Clinton has always done this for me, additionally I had to wait for them to put 4 mobile orders ahead of me. Customer service is poor and I will not be returning to this location.
  • DB
    Daniel Bonilla
    Oct 10, 2025
    2.0
    Good food but order pickup is a toss! Sometimes like today I have to wait so long that I am tempted to get indoors or just stop coming.
  • SC
    Sangsook Choi
    Sep 18, 2025
    1.0
    How terrible their food proportions were! My daughter ordered 3 bowls including mine and it was almost all filled with rice! Are you cunning your customers when ordering online by serving that way? Please do not practice by filling the bowls with rice! I pay attention to looking at those because I was an inspector! Thank you.
  • JM
    Joshua Meyer
    Aug 24, 2025
    5.0
    Generous portions friendly staff

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Edens Collection specialize in?

Chipotle Mexican Grill offers customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is the Chipotle Mexican Grill at Edens Collection located?

It is located at 4701 W Foster Ave, Chicago, IL 60630, USA.