Business Details
About
Mexican Restaurant
Chipotle Harlem & Archer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
287 reviews
5 stars
120
4 stars
31
3 stars
16
2 stars
16
1 star
104
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked items, stale chips, and small portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Inconsistent Experience
Customers experienced a wide range of satisfaction, with some praising the food and service while others had disappointing visits.
Value for Money
Many felt that the prices were too high for the portion sizes and quality of food received.
- TTTheKamil35 (TheKamil35)Nov 15, 20251.0Please don’t order catering from this location, we placed the order 24h before pick up paid $150. When we arrived they told us they don’t have your order in our system. We showed them our email confirmation and they laughed in our face. Horrible service please do not order there.
- VPVaida PresniakovaiteNov 3, 20251.0Inedible, unchewable, absolutely disgusting !!! This is after I tried to chew it. So gross
- CLCarmen LieraSep 26, 20251.0If you order online BEWARE! Either they will always miss an item, or they will give you the old guac. It’s crazy how they will see it’s black, and still pack it to go. Clearly no one cares. Just go somewhere else.
- RSRobin SmithSep 16, 20254.0Chipotle Mexican Grill is one of my favorite places to get something to eat. The food to me is really good but it's just to darn salty. I might have to stop eating it because of my blood pressure🫢☹🤔
- MRMaria RiosSep 6, 20254.0This place is my kids favorite restaurant if it wasn’t for the manager who is very nice I would not came back here. Some of the people that work in this place are rude.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Harlem & Archer serve?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 5533 S Harlem Ave, Chicago?
Chipotle is open daily from 10:30 AM to 10:00 PM.
Can I order Chipotle food online?
Yes, you can order online through the Chipotle app or the website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Chicago?
Chipotle is located at 5533 S Harlem Ave, Chicago, IL 60638, USA.
How can I contact the Chipotle Mexican Grill at Harlem & Archer via email?
You can reach them at IL.3651.HarlemArcher@chipotle.com.
Does Chipotle Mexican Grill at Harlem & Archer welcome LGBTQ customers?
Yes, they are welcoming and inclusive to LGBTQ customers.
What nearby dining options are available around Chipotle at Harlem & Archer?
Nearby restaurants include Portillo's, Barnelli's, Little Caesars Pizza, Burger King, and Taco Burrito King, offering a variety of fast food options for different tastes.
Are there nearby grocery stores or markets near Chipotle Mexican Grill at Harlem & Archer?
Yes, nearby grocery options include ALDI USA and Joe & Frank's Market for your shopping convenience.
What nearby services can customers find close to Chipotle Mexican Grill at Harlem & Archer?
Nearby services include Men's Wearhouse for clothing, T-Mobile and Cricket Wireless for mobile phones, and Pinnacle Dermatology for medical spa and dermatology services.
How can visiting nearby attractions help customers plan their visit to Chipotle at Harlem & Archer?
Customers might combine their visit with nearby entertainment or shopping, such as getting chocolates from Fannie May Chocolates or enjoying a martial arts class at Uflacker Academy of Brazilian Jiu Jitsu before or after dining.