Business Details
About
Mexican Restaurant
Chipotle Harlem & Archer is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
290 reviews
5 stars
122
4 stars
30
3 stars
16
2 stars
16
1 star
106
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and slow response times.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, stale chips, and small portion sizes.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, particularly with online orders.
Value for Money
Customers expressed dissatisfaction with the pricing relative to portion sizes and food quality.
- MGMelissa Garcia6 days ago5.0Great service food DELICIOUS 😎🌮
- AMAgime MemedJan 3, 20261.0This location has terrible service and the sanitation of this specific location is not only concerning but disturbing enough to lose appetite. This is not a place to eat! They also don’t have the food ready . Dishes are piled up , food mess everywhere, and food is not available. This is the worse experience by far.
- HAHaider AhmedDec 16, 20255.0We had a mobile order and showed up early. We had a flight to catch. The team members were very nice and made the order for us out of turn…although it took a little persuasion lol. Nonetheless they did! Thank you for the service.
- TTTheKamil35 (TheKamil35)Nov 15, 20251.0Please don’t order catering from this location, we placed the order 24h before pick up paid $150. When we arrived they told us they don’t have your order in our system. We showed them our email confirmation and they laughed in our face. Horrible service please do not order there.
- VPVaida PresniakovaiteNov 3, 20251.0Inedible, unchewable, absolutely disgusting !!! This is after I tried to chew it. So gross
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Harlem & Archer serve?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 5533 S Harlem Ave, Chicago?
Chipotle is open daily from 10:30 AM to 10:00 PM.
Can I order Chipotle food online?
Yes, you can order online through the Chipotle app or the website at https://order.chipotle.com/.
Where is Chipotle Mexican Grill located in Chicago?
Chipotle is located at 5533 S Harlem Ave, Chicago, IL 60638, USA.
How can I contact the Chipotle Mexican Grill at Harlem & Archer via email?
You can reach them at IL.3651.HarlemArcher@chipotle.com.
Does Chipotle Mexican Grill at Harlem & Archer welcome LGBTQ customers?
Yes, they are welcoming and inclusive to LGBTQ customers.
What nearby dining options are available around Chipotle at Harlem & Archer?
Nearby restaurants include Portillo's, Barnelli's, Little Caesars Pizza, Burger King, and Taco Burrito King, offering a variety of fast food options for different tastes.
Are there nearby grocery stores or markets near Chipotle Mexican Grill at Harlem & Archer?
Yes, nearby grocery options include ALDI USA and Joe & Frank's Market for your shopping convenience.
What nearby services can customers find close to Chipotle Mexican Grill at Harlem & Archer?
Nearby services include Men's Wearhouse for clothing, T-Mobile and Cricket Wireless for mobile phones, and Pinnacle Dermatology for medical spa and dermatology services.
How can visiting nearby attractions help customers plan their visit to Chipotle at Harlem & Archer?
Customers might combine their visit with nearby entertainment or shopping, such as getting chocolates from Fannie May Chocolates or enjoying a martial arts class at Uflacker Academy of Brazilian Jiu Jitsu before or after dining.