Business Details
About
Mexican Restaurant
Chipotle Western & North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
254 reviews
5 stars
105
4 stars
31
3 stars
12
2 stars
17
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees who provided exceptional service.
Food Quality
There are mixed reviews regarding food quality, with some customers enjoying their meals while others reported issues with blandness, undercooked rice, and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with the dining area and bathrooms, indicating a need for better maintenance.
Order Accuracy
Numerous customers expressed frustration with incorrect orders and inconsistent portion sizes, suggesting a lack of attention to detail during order preparation.
Atmosphere
The atmosphere received mixed feedback, with some enjoying the vibe while others noted noise issues and unprofessional behavior from staff.
- ARAtiya RDec 31, 20255.0I always come back to this location and get a burrito bowl w/ rice, pinto beans, double corn, fajitas, pico, both salsas, sour cream, lettuce, & small side of queso, sometimes a side tortilla. They always make me big bowls when I ask for double scoops but also do good on portions when I need half or less for when I need a smaller/“healthier” bowl. Friendly staff and seating is usually clean. This is one of the busier locations I’ve been to so during peak hours it may be harder to find a more preferred seat if dining in.
- LMLauren MillerDec 23, 20255.0I feel like a loser and a corporate shill by writing a review for a chipotle, but I just had such a nice experience here I figured I had to!! The employees were just so nice and it didn’t seem fake and I really appreciated it. I also make sure to always pick up my chipotle orders so I can order in person and make sure they get all the ingredients and amounts correct, so no issues there.
- APAlin peysDec 19, 20255.0I don't typically write review but the people and service at this location far exceeds any other chipotle. They do a great job of being friendly and helpful even when they are slammed. I drive out of my way to go to this location because of the experience.
- KYKorinne YonanNov 29, 20255.0The man at the cash register always has the biggest smile and is SO NICE! You rarely see that nowadays and he is such a delight :)
- CMChris MontgomeryNov 18, 20251.0I ordered a bowl online with double meat (steak and chicken). I get home and there's barely any meat in this bowl and there's no steak at all! This is already too expensive for what it is and to get smaller portions than what I PAID for is the most frustrating thing.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 1611 N Western Ave serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill on Western & North in Chicago?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 1611 N Western Ave, Chicago, IL 60647, USA.
Does Chipotle Mexican Grill have an online ordering option?
Yes, you can order online through their website or their Apple app link for quick ordering.
How can customers contact Chipotle Mexican Grill at this location?
You can reach them by phone at +1 872-327-9007 or email at IL.4082.WesternNorth@chipotle.com.
Are there nearby public transit options to get to Chipotle Mexican Grill at 1611 N Western Ave?
Yes, customers can use the CTA Bus Stop 17404 located nearby for convenient access to the restaurant.
What nearby dining options are available around Chipotle Mexican Grill in Chicago?
Nearby restaurants include The Kids' Table, Bon Bon Sandwiches (Vietnamese), Thai Lagoon (Thai), and Naveen's Cuisine (Indian).
Can I visit any nearby wellness or beauty services around Chipotle Mexican Grill?
Yes, nearby services include Cyprus Cosmetic Collective (hair salon), Illinois SMP (hair replacement and spa), Cyprus Chicago (beauty and tattoo), and Balanced Flow Wellness (gym and medical center).
Is there parking or convenience stores near Chipotle for a quick stop after dining?
You can find a Circle K convenience store nearby for quick purchases after your meal.
How does Chipotle ensure the quality and sustainability of its food?
Chipotle adheres to 'Food with Integrity' by using only 53 real ingredients sourced from farms that practice humane and sustainable agriculture.