Brand Certified
Chipotle Mexican Grill
3.2(263 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
1611 N Western Ave, Chicago, IL
60647, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(872) 327-9007
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/il/chicago/1611-n-western-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4082
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Western & North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.2
263 reviews
5 stars
111
4 stars
32
3 stars
11
2 stars
18
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences are highly inconsistent, with some staff being friendly and attentive while others display rudeness and a lack of care.
Food Quality
Food quality varies significantly, with frequent complaints about undercooked rice, incorrect orders, and skimpy portions.
Cleanliness
The cleanliness of the establishment is often criticized, with reports of dirty tables and overflowing trash cans.
Order Accuracy
Many customers report issues with order accuracy, including missing items and incorrect ingredients.
Positive Experiences
Despite the negative feedback, some customers have had positive experiences, praising specific staff members and the overall food quality during certain visits.
- APArie Polycarpou3 days ago5.0I’m not sure why the reviews for this location are so low - I come here regularly after workouts and always had a good experience and good tasting food.
- CBCharles Bass4 days ago5.0whoever made mine and my gf’s bowl on 02/24/26 around 7:30-you did a phenomenal job. best burrito bowl i’ve ever had. thank you.
- TTTetiana6 days ago5.0Very friendly and attentive staff. Highly competent professionals who always greet you with a smile and work efficiently and professionally. A pleasant atmosphere and a high level of service 🤍✨
- DCDominick ColeFeb 17, 20265.0The best service I’ve experienced. I’ll be thrilled to come back in.
- MGMaisie GrellaJan 25, 20262.0The food is never an issue, but there’s one employee at this location that has served me over six times in the past year and has had the most disgusting attitude towards all the customers that I’ve seen. I had come in today to get a bowl and she was giving me serious sass when it came to what i was putting on my bowl. didn’t even let me finish my order and put the top on the bowl and proceeded to walk away when I wasn’t done ordering. and it has been like this every single time she has served me at this location. highly dissatisfied with the service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 1611 N Western Ave serve?
Chipotle offers customizable Mexican fare including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill on Western & North in Chicago?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 1611 N Western Ave, Chicago, IL 60647, USA.
Does Chipotle Mexican Grill have an online ordering option?
Yes, you can order online through their website or their Apple app link for quick ordering.
How can customers contact Chipotle Mexican Grill at this location?
You can reach them by phone at +1 872-327-9007 or email at IL.4082.WesternNorth@chipotle.com.
Are there nearby public transit options to get to Chipotle Mexican Grill at 1611 N Western Ave?
Yes, customers can use the CTA Bus Stop 17404 located nearby for convenient access to the restaurant.
What nearby dining options are available around Chipotle Mexican Grill in Chicago?
Nearby restaurants include The Kids' Table, Bon Bon Sandwiches (Vietnamese), Thai Lagoon (Thai), and Naveen's Cuisine (Indian).
Can I visit any nearby wellness or beauty services around Chipotle Mexican Grill?
Yes, nearby services include Cyprus Cosmetic Collective (hair salon), Illinois SMP (hair replacement and spa), Cyprus Chicago (beauty and tattoo), and Balanced Flow Wellness (gym and medical center).
Is there parking or convenience stores near Chipotle for a quick stop after dining?
You can find a Circle K convenience store nearby for quick purchases after your meal.
How does Chipotle ensure the quality and sustainability of its food?
Chipotle adheres to 'Food with Integrity' by using only 53 real ingredients sourced from farms that practice humane and sustainable agriculture.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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