Business Details
About
Mexican Restaurant
Chipotle IMD Damen Ogden is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
784 reviews
5 stars
353
4 stars
134
3 stars
78
2 stars
54
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and lack of attention to orders.
Food Quality
The food quality has been inconsistent, with complaints about cold, bland, and poorly prepared meals, as well as issues with portion sizes.
Cleanliness
Multiple reviews noted that the restaurant was often dirty, with overflowing trash cans and unclean dining areas.
Pricing
Many customers felt that the prices were too high for the portion sizes and quality of food received, leading to dissatisfaction.
Order Accuracy
There were numerous complaints about incorrect orders, including missing items and wrong ingredients, particularly with online orders.
- JGJessica GomezNov 17, 20255.0Menu hack :Order on the GrubHub app for pick up add extra everything and get a tortilla on the side, all sauces on the side and boom for 10$ with some change!!! You got a burrito and a bowl for under 11$ your welcome 🤗😁
- CLClaire LoveNov 10, 20251.0Worst location ever. I ordered two bowls through Uber Eats and the employees told my drivers (4 different drivers were assigned for my order because they couldn't pick it up) that someone already took it. Which, I know that they were clearly lying. I feel bad for my delivery drivers because they had to visit this terrible location. Please just shut down this location immediately. Also the last time I ordered from this location, there was a literal wood chip in my bowl and the burrito was inedible. I don't expect too much from fast food chain but don't you think this is too much? Wasting everyone's time and money. Amazing job.
- AMArchie MackNov 3, 20254.0Fast, clean and accommodating, this Chipotle outlet is one of the better in Chicago. Only disappointing aspect is the parking and access to leaving the lot. The parking lot can fill up quickly and you have to walk almost a block to get from the Open spaces to the restaurant. Upon exit, you can only turn right onto Ogden. Other than that, there were no problems with my experience.
- RKRyan KramerOct 27, 20254.0Took a chance despite the reviews and walked in to place an order after 9PM. Staff were all busy fulfilling online orders but I only waited less than a minute at the line before being taken care of. Food was fine, but the kitchen was a bit of a wreck. The line wasn’t being kept clean, the trash cans in the lobby were overflowing, and it just seemed like they were stretched thin. Service was neither friendly nor unfriendly.
- ARAADI RajbhandariOct 20, 20253.0We recently visited this location, and unfortunately, the experience was mixed, stemming largely from an issue with the takeaway packaging. While my family did receive and consume their meals, I was unable to try the food myself. The paper covering or bag for my order became saturated with moisture from the food, causing it to rip and drop my meal onto the floor before I could eat it. This was a frustrating and disappointing end to the experience, as the packaging clearly was not robust enough to handle the contents. Regarding the food my family ate, their consensus was that the meals were neither particularly good nor bad—just average or mediocre. I hope the restaurant will consider reinforcing their takeaway containers to prevent other customers from having a similarly ruined meal.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 725 S Seeley St serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at IMD Damen Ogden?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill at 725 S Seeley St?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What are Chipotle's values regarding food sourcing and preparation?
Chipotle prioritizes 'Food with Integrity' by using only 53 real ingredients sourced from farms adhering to humane and sustainable practices, without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill at IMD Damen Ogden welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What is the contact email for the Chipotle at 725 S Seeley St?
You can contact them at IL.3367.IMDDamen@chipotle.com.
Are there any nearby fast food options close to Chipotle at IMD Damen Ogden?
Nearby fast food options include Panda Express, Jimmy John's, Five Guys, Chick-fil-A, and Auntie Anne's, offering a variety of cuisines like Chinese, sandwiches, burgers, chicken, and snacks.
What nearby places can I visit for a coffee or smoothie near Chipotle at 725 S Seeley St?
You can visit Starbucks, Smoothie King, Awake Cafe, or Red Mango for coffee, smoothies, or frozen yogurt nearby.
If I am staying at the Hampton Inn & Suites Chicago Medical District UIC, how can I reach Chipotle Mexican Grill?
Chipotle Mexican Grill at 725 S Seeley St is nearby the Hampton Inn & Suites Chicago Medical District UIC, making it convenient for hotel guests to visit for a meal during their stay.