Business Details
About
Mexican Restaurant
Chipotle Hyde Park Chicago is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.0
1,345 reviews
5 stars
412
4 stars
222
3 stars
140
2 stars
114
1 star
457
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, poor portion sizes, and inconsistent flavors.
Cleanliness
Numerous customers noted that the location was often dirty, with unsanitary conditions in both the dining area and food preparation spaces.
Staff Attitude
Several reviews mentioned rude or indifferent attitudes from staff, contributing to a negative customer experience.
Inventory Issues
Customers expressed frustration over the restaurant frequently running out of key ingredients and items.
- EPE George Perry3 days ago3.0Went in at 9p (they close at 10p) and they were already out of brown rice, black beans, lettuce and guacamole. A couple of people in front of me left. I was going to get a veggie bowl but l opted for chicken instead. Once I got my order and sat, l was told I couldn't stay because dining area closes at 9 PM. Again, the store closes at 10. If they’re going to do that, there should be a sign at the entrance and announcements made. smdh.
- ACA ChitownJ3 days ago3.0This has to be one of the worst Chipotle restaurants I’ve ever gone to. I typically order a burrito bowl with two types of beans, no meat and fajita mix. They are always out of brown rice and fajita mix. The line seems to always be long perhaps because the workers don’t move as organized and swiftly as other locations. The person putting the rice in the bowls always seems to move quickly but the ones adding the toppings move like everyday is their first (or last) day. I understand that they may be busy but they are definitely in need of better management and a better service routine. In terms of food, it’s pretty standard in terms of what you’d expect from the Chipotle brand.
- KMKaden Merritte5 days ago1.0If I could give a negative I would. All that money on a VEGGIE BOWL!? Where was the chicken? What did I pay extra for double meat for if I was gonna be given a veggie bowl!
- RRreznov8856 days ago1.0The workers are mean and work very slowly. You can see many workers standing in the back doing nothing. Almost always out of chicken or steak and making everyone in line wait 15+ minutes.
- AHAngelica HernandezJan 3, 20261.0ABSOLUTELY HORRIBLE. I got chased by a man outside of here the other day and ran in here for safety. Mind you, the front of the shop has a huge window to see the entirety of the inside. I told an employee the situation and said “I’m faking ordering because he’s watching me right now”. You want to know what they replied? “Why don’t you just sit down?” Are you serious? That was the only thing you had to say about the situation? No one else said a word to me the rest of the time I was sitting there waiting for the man to leave.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Hyde Park Chicago serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 1522 E 53rd St?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Hyde Park offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle in Hyde Park Chicago?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
Does Chipotle Mexican Grill support any rewards program for customers?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment options and services are available at this Chipotle location?
They accept credit cards, offer gift cards, online orders, catering, and delivery services.
Is the Chipotle Mexican Grill in Hyde Park welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
What are some nearby places of interest around Chipotle Mexican Grill in Hyde Park that customers might want to visit?
Nearby places include Hyde Park Flea market and park, Hyde Park Summer Fest beer garden and brewery, and University of Chicago Facilities Services.
How can nearby locations like Vans and NoteworthyNotes complement a visit to Chipotle Mexican Grill in Hyde Park?
Customers can shop for shoes at Vans or get printing and arts & crafts services at NoteworthyNotes either before or after dining at Chipotle.
Are there health and wellness services near Chipotle Mexican Grill Hyde Park location?
Yes, nearby health services include Chicago Arbor Eye Institute, Celia Brickman Ph.D., LCPC, and Grounded Wellness for holistic care.