Chipotle Mexican Grill

3.8
731 reviews
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About

Mexican Restaurant
Chipotle Rogers Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6600 N Sheridan Rd, Chicago, IL
60626, United States

Hours

Reviews

3.8
731 reviews
5 stars
355
4 stars
162
3 stars
69
2 stars
30
1 star
115

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, both in-store and for delivery.

Portion Sizes

Many reviews highlighted dissatisfaction with portion sizes, describing them as skimpy and inconsistent.

Customer Service

Feedback indicated a mix of experiences with customer service, ranging from friendly and efficient to rude and inattentive.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others reported problems with food preparation and quality, including cold or poorly constructed meals.
  • OP
    Oliver Priest
    4 days ago
    1.0
    I wish i could give this place 0 stars. I've lived in the neighborhood for 20+ years and seen this chipotle go downhill these past couple years. The customer service is non-existent. The food is decent (at best) and portions are never consistent. Even with the same people, portions are never on par. The older puerto rican lady may have the worst attitude i seen on anyone working at chipotle. She never rolls a burrito properly regardless of size and doesn't seem to care or try to re-roll it. Very careless. The other employees don't even bother to give you a better experience either. The dining area is mostly always dirty, whether it's tables or floor. Don't bother coming here thinking you'll get a classic chipotle experience. Go somewhere else
  • JJ
    Jas
    4 days ago
    1.0
    The “new” guy is horrible. & I say new because I go to this chipotle ALL THE TIME since I live down the street. He’s texting on the phone, barely scooping the food, he’s a hot mess! And he was there today around 2-3pm. So whoever he is HORRIBLE CUSTOMER SERVICE!
  • FJ
    Francisco Jimenez
    Nov 18, 2025
    1.0
    Años comprando en este negocio y he visto tenido trato muy amable todo el tiempo pero esta vez en mi visita el chico que me tomó la orden me dio el servicio más pésimo que me hallan dado en este lugar, parecía que yo le estaba pidiendo la comida regalada, porque me dio una actitud muy pésima y muy racista
  • FB
    flash banng
    Nov 4, 2025
    1.0
    I wouldn’t be writing this if it only happened this one time but every single time I come to this chipotle there is always the same women with blondish hair who is so rude and mean. It’s a joke how she rolls the burritos they always fall apart, she just halfass throws everything on and give attitude. Asked for extra lettuce today and the look she gave me made me feel bad for asking her to do her job. Will never come back as long as she’s there.
  • AA
    Aschia A
    Nov 4, 2025
    1.0
    First of all everyone in there lazy as hell how you guys open up at 10:45 and you’re not ready to make orders? Anyways, it’s crazy how I asked for a Sofrito’s bowl and the main thing wasn’t even in the bowl. It’s just a mess with a bunch of veggies a whole entrée of sour cream actually. I don’t understand why you guys can’t follow a order on a piece of paper. It’s really not that difficult. You’re wasting my time and other peoples time and money as well. Cause once you mess up my order I’m not gonna come back to get it fixed and people don’t have time for that Anyways I hope you take this feedback and work on your crew members and have people that are active and ready to work. My order was also supposed to be ready at 11:10 AM and once I got there it wasn’t ready. I was still waiting.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rogers Park serve?

Chipotle Rogers Park offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Rogers Park?

Chipotle Rogers Park is open daily from 10:45 AM to 11:00 PM.