Chipotle Mexican Grill

3.8
735 reviews
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About

Mexican Restaurant
Chipotle Rogers Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6600 N Sheridan Rd, Chicago, IL
60626, United States

Hours

Reviews

3.8
735 reviews
5 stars
356
4 stars
162
3 stars
69
2 stars
32
1 star
116

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small and inadequate portion sizes, leading to dissatisfaction.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Cleanliness

The dining area and overall cleanliness of the location were frequently criticized, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Customers experienced frequent issues with incorrect orders, both in-store and for delivery, contributing to frustration.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, including poorly prepared items and issues with freshness.
  • JP
    Justin Pitts
    4 days ago
    1.0
    Truly insane how mismanaged this location is. Save yourself the time, energy, and frustration and do not order from here.
  • JN
    James J. Nichols
    Dec 10, 2025
    2.0
    The 2024 reports of Poor and Inadequate portions are true and spreading into 2025. I ordered Double Meat on the Carne Asada and Double Meat on the Steak, paid twice as much ($20 to be exact) and all I got was Double Disappointed. Thanks Chipotle.
  • MM
    McGuirk
    Dec 2, 2025
    2.0
    This is not a good Chipotle location, and would caution that you go to a different one. I went in today for dinner. First off, it snowed a couple days ago. The entire sidewalk and entrance to the restaurant is completely covered in snow and slush. Not sure if that’s the restaurants fault, or the land lord, but either way it made for a very unpleasant start to this meal. I ordered a bowl and asked for barbacoa. The portion this guy gave me was literally laughable. He grabbed a tong full of meat, then let half of it drop and put the remainder in my bowl. I looked at the dude thinking he was playing a joke! Like literally no meat. I just started eating my bowl and the rice is still hard too! Not even cooked through. The quality of the food is not good at this location. Prepare to be disappointed if you go here!
  • OP
    Oliver Priest
    Nov 21, 2025
    1.0
    I wish i could give this place 0 stars. I've lived in the neighborhood for 20+ years and seen this chipotle go downhill these past couple years. The customer service is non-existent. The food is decent (at best) and portions are never consistent. Even with the same people, portions are never on par. The older puerto rican lady may have the worst attitude i seen on anyone working at chipotle. She never rolls a burrito properly regardless of size and doesn't seem to care or try to re-roll it. Very careless. The other employees don't even bother to give you a better experience either. The dining area is mostly always dirty, whether it's tables or floor. Don't bother coming here thinking you'll get a classic chipotle experience. Go somewhere else
  • JJ
    Jas
    Nov 21, 2025
    1.0
    The “new” guy is horrible. & I say new because I go to this chipotle ALL THE TIME since I live down the street. He’s texting on the phone, barely scooping the food, he’s a hot mess! And he was there today around 2-3pm. So whoever he is HORRIBLE CUSTOMER SERVICE!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Rogers Park serve?

Chipotle Rogers Park offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Rogers Park?

Chipotle Rogers Park is open daily from 10:45 AM to 11:00 PM.