Chipotle Mexican Grill

Reviews

• GF

  God’s Favorite

  3 days ago
  4.0
  They need to clean other than that it’s phenomenal. I’m watching my potion intake and the girl did right by me. She was helpful and really understood what I needed. I really liked the food when I went yesterday day !!.
• CC

  chris

  Mar 5, 2026
  1.0
  There is only one employee at this location that cares about their job. Every other employee sits around talking while customers stack up.
• YB

  Yusef Brown

  Mar 2, 2026
  3.0
  They really need to step up their customer service. Chicken was rubbery as well
• DG

  Denysha Gamble

  Feb 24, 2026
  1.0
  This is the second time I've been here and they aren't opening on time it's now going into 20 mins and the doors still aren't open I've wanted my whole lunch break sitting here it's unprofessional and very tiring the service is terrible if you open at 10:45 abide by that several people have been trying to order and pick up and nothing is ready
• JS

  Jo Ann Sorsby

  Feb 3, 2026
  1.0
  As I researched your reviews, the first name that popped up was Ariana. I have to agree with the person that wrote the negative review. I was there a week ago. I had a courtesy meal due to a problem at this location. I ordered, the rice wasn't ready, it was a 2 minute wait. I stepped back from the line about 5 minutes. Now, out of the bell pepper/onion mix. She said another 2 minutes. After 5 more minutes I asked to speak to the manager. She had to leave the counter go to the back. There was only one person preparing meals, one person at the register and no security. Ariana Martin came, I wanted to ask for an extension on the date for my meal. Ariana brarely listened said rudely no, as she was walking away, I asked for her name. She said her card was at the check out. I stepped back to the line, now 6 people ahead of me. As I was talking with a lady in line, I explained I have been waiting 15 minutes. The lady loudly said, "this lady been waiting 20 minutes" go ahead of me!" I timidly walked up to the line. When it was my time, the girl fixing meals (had an attitude because I asked for the manager) she stopped, took off her gloves, took a rag and started wiping the area where she fix meals. There are at least 6 people in line. Finally, she took my order. When I got to checkout, there were two name cards. The girl at the register said she didn't know the manager's name. I walked to the back, no security, knocked on an unlocked door. Showed a cook the cards, he said Ariana was the right card. I wrote this detailed account because my first thoughts were: no, security, Ariana has a very rude demeanor, this could easily escalate to the typical fights/shooting that's on the news. I am a senior, very mild manner, but Ariana attitude could change mild to violent. Ariana rudeness is a altercation waiting to happen. She needs customer service training, she has no listening skills, no knowledge of problem resolution or empathy. If Ariana continues at this location, PLEASE GET A SECURITY PERSON.