Chipotle Mexican Grill

3.8
620 reviews
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About

Mexican Restaurant
Chipotle Elston Logan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2743 N Elston Ave, Chicago, IL
60647, United States

Hours

Reviews

3.8
620 reviews
5 stars
303
4 stars
127
3 stars
51
2 stars
36
1 star
103

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Customers frequently reported inconsistent and small portion sizes, leading to dissatisfaction with the amount of food provided.

Service Quality

Feedback on service was mixed, with some praising friendly staff while others noted rude attitudes and slow service.

Food Quality

While many enjoyed the food, there were complaints about freshness, seasoning, and food safety, with some customers experiencing foodborne illness.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Order Accuracy

There were numerous complaints about incorrect or incomplete orders, particularly with online and mobile orders.
  • AS
    Adam Sadur
    Nov 5, 2025
    1.0
    They are trying very hard to give you the smallest portions possible, more so than any Chipotle I've been to, creating an awkward customer experience.
  • LK
    Lori Kraft
    Oct 24, 2025
    3.0
    This has now happened 3 times where our burrito bowls are not filled up. Considering the cost, we should get a hefty amount of food. There doesn't seem to be any standard of how much is put in or if you don't want a main ingredient, like beans, how they make up for that. One shouldn't be left still hungry after finishing one of these.
  • RD
    Ramzi Dreessen
    Oct 20, 2025
    5.0
    This is the Chipotle location you want. Good service and fresh ingredients.
  • AM
    Al Moli
    Oct 16, 2025
    4.0
    Good service and good food!!
  • AA
    Alex A.
    Oct 7, 2025
    1.0
    Food from this location has made our family sick twice. Will not be going back because whatever food safety measures need to take place might not be fully happening at this location.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at 2743 N Elston Ave offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill on Elston Ave?

Chipotle is open daily from 10:45 AM to 11:00 PM.