Chipotle Elston Logan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported inconsistent and small portion sizes, leading to dissatisfaction with the amount of food provided.
Service Quality
Feedback on service was mixed, with some praising friendly staff while others noted rude attitudes and slow service.
Food Quality
While many enjoyed the food, there were complaints about freshness, seasoning, and food safety, with some customers experiencing foodborne illness.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
There were numerous complaints about incorrect or incomplete orders, particularly with online and mobile orders.
AS
Adam Sadur
Nov 5, 2025
1.0
They are trying very hard to give you the smallest portions possible, more so than any Chipotle I've been to, creating an awkward customer experience.
LK
Lori Kraft
Oct 24, 2025
3.0
This has now happened 3 times where our burrito bowls are not filled up. Considering the cost, we should get a hefty amount of food. There doesn't seem to be any standard of how much is put in or if you don't want a main ingredient, like beans, how they make up for that. One shouldn't be left still hungry after finishing one of these.
RD
Ramzi Dreessen
Oct 20, 2025
5.0
This is the Chipotle location you want. Good service and fresh ingredients.
AM
Al Moli
Oct 16, 2025
4.0
Good service and good food!!
AA
Alex A.
Oct 7, 2025
1.0
Food from this location has made our family sick twice. Will not be going back because whatever food safety measures need to take place might not be fully happening at this location.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at 2743 N Elston Ave offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill on Elston Ave?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill on Elston Avenue offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can customers order from Chipotle Mexican Grill online?
Customers can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in relation to nearby landmarks?
It is located north of Target and across from Joe's Expert Auto at 2743 N Elston Ave, Chicago, IL 60647.
What social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.
Are there nearby places I can visit before or after dining at Chipotle Mexican Grill?
Yes, after your meal, you can visit Forever Yogurt for frozen treats or Potbelly Sandwich Shop for more casual dining nearby.
What nearby stores could be handy for customers shopping around Chipotle Mexican Grill?
Nearby stores include the T-Mobile mobile phone store, HomeGoods department store, and David's Bridal Lincoln Park for fashion and accessories.
Are there any nearby automotive services close to Chipotle Mexican Grill at Elston?
Yes, Joe's Expert Auto and Fernandez Used Auto Glass are nearby for automotive repair and accessories.
What special values does Chipotle Mexican Grill emphasize in its food preparation?
Chipotle follows 'Food with Integrity' principles, using 53 real ingredients sourced from farms that follow humane and sustainable practices, with classic culinary techniques and no artificial colors, flavors, or preservatives.