Chipotle Diversey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food freshness, portion sizes, and preparation quality, including stale chips and undercooked vegetables.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and inattentive to orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including reports of pest infestations and dirty dining areas.
Order Accuracy
A significant number of reviews mentioned consistent problems with incorrect orders and missing items, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted positive experiences with food quality at times.
DG
Danijel Gnjatic
Nov 5, 2025
1.0
Tell your stuff to pay attention to amount of food they serve
AD
Abhi Devathi
Nov 2, 2025
3.0
Chipotle satisfies the urge of “i just need something good enough”
LN
l n
Oct 25, 2025
5.0
Hi👋
Thank you very much for your delicious food, outstanding workers, and perfect service🩷 Thank you for being awesome 😎👍
DC
Dafeng Chen
Oct 15, 2025
1.0
We need to end slop bowls.
MS
Mikayla Speicher
Sep 19, 2025
3.0
i have never been to this specific chipotle and not had the stalest chips of my life
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 610 W Diversey Pkwy?
Chipotle Mexican Grill at 610 W Diversey Pkwy is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Diversey offer pickup and delivery services?
Yes, Chipotle Diversey offers both in-store pickup and delivery services for customer convenience.
How can I order food from Chipotle Diversey online?
You can order online through their website at https://order.chipotle.com/ or by using the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill serve at the Diversey location?
They serve customizable fast-casual Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
Does Chipotle Diversey accept credit cards and offer catering services?
Yes, this location accepts credit cards and provides catering services to customers.
What is the contact information for Chipotle Mexican Grill at Diversey?
You can reach them by phone at +1 773-281-1492 or email at il.0308.diversey@chipotle.com.
Which nearby public transit option can help me get to Chipotle Diversey?
The CTA Bus Stop 15021 is nearby and can assist you in reaching Chipotle Diversey conveniently by bus.
Are there any nearby restaurants I can visit before or after dining at Chipotle?
Yes, nearby restaurants include The Original Pancake House for breakfast or brunch, Gyu-Kaku Japanese BBQ for Japanese barbecue, and Stand-Up Burgers + More by Veggie Grill for vegan or vegetarian options.
What nearby services can be useful if I am visiting Chipotle Diversey and need wellness or beauty treatments?
Nearby wellness and beauty services include Aligned Modern Health for chiropractic and massage, Dea Litsa Facial Spa for skincare, and Detail Hair Studio for hair and beauty needs.
Is there a car rental option near Chipotle Mexican Grill at 610 W Diversey Pkwy?
Yes, Zipcar, a car rental agency, is located nearby, providing convenient car rental options for visitors.