Brand Certified
Chipotle Mexican Grill
2.9(100 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
3312 N Western Ave, Chicago, IL
60618, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(773) 634-3215
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/il/chicago/3312-n-western-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1922
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Western and Roscoe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.9
100 reviews
5 stars
32
4 stars
12
3 stars
7
2 stars
7
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly service and rude interactions, with some praising specific staff members while others noted poor attitudes from employees.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying flavorful meals while others complained about blandness, small portions, and even food safety issues.
Cleanliness
Many reviews highlighted a lack of cleanliness in the dining area, with dirty tables and floors being a common complaint.
Order Accuracy
Numerous customers experienced issues with order accuracy, particularly with online orders being incomplete or incorrect.
Atmosphere
The atmosphere was often described as chaotic, especially during busy hours with high school students, leading to a less enjoyable dining experience.
- CSChristian Salem4 days ago5.0Great food and fast service
- PDPatrick DohertyFeb 15, 20261.0They take so many online orders and ignore the people in line. It got so bad, people in line started yelling at the workers. I'm talking 30+ minute waits in line for a 5-7 person line. Just making online order after online order. They seriously need to figure out their workflows. Also it is one of the dirtiest Chipotle's I have ever been to. Garbage all over the floor. There are other Chipotle's in the area, just go there instead.
- VBVictor BergJan 15, 20265.0The service here is always extremely good, the food is wonderful, and the staff is always very friendly. Shae is the best, always smiling and being a great person.
- MMMarko MilosevicJan 6, 20265.0Shae is the goat give her a raise
- MKMary KateDec 22, 20251.0This location skimps like crazy
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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