Business Details
About
Mexican Restaurant
Chipotle Western and Roscoe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
475 reviews
5 stars
211
4 stars
91
3 stars
51
2 stars
26
1 star
96
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported low food quality, with complaints about blandness, small portions, and issues with freshness.
Cleanliness
The restaurant was frequently described as filthy, with dirty tables, overflowing trash, and unsanitary conditions.
Customer Service
Service was inconsistent, with some staff being friendly while others were rude or unhelpful, leading to negative experiences.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, particularly with online orders being incomplete or incorrect.
- MMMarko Milosevic6 days ago5.0Shae is the goat give her a raise
- MKMary KateDec 22, 20251.0This location skimps like crazy
- JHJohn HillDec 5, 20254.0Staff was very friendly and helpful, especially the woman at the register. Unfortunately it was overrun with high school kids, half of who weren't even eating Chipotle food. Stay away at lunchtime during school days.
- LMLorcan MillerNov 24, 20252.0This location has gone downhill steadily since I’ve been in the area. Food quality pretty low usually. Management clearly lacking. The store is generally a mess even when not busy.
- SGSean GNov 12, 20252.0Food was so bland it somehow tasted like absolutely nothing. Do not go to this chipotle! They have no pride!!!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Western and Roscoe serve?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 3312 N Western Ave?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Chipotle Western and Roscoe offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Chipotle Mexican Grill at Western and Roscoe located?
It is located at 3312 N Western Ave, Chicago, IL 60618, next to Mariano's.
Can customers order Chipotle online for this location?
Yes, customers can order online through Chipotle's official order website or their mobile app.
Does Chipotle at Western and Roscoe accept credit cards and gift cards?
Yes, this location accepts credit cards and also offers gift cards.
How can I contact Chipotle Mexican Grill at Western and Roscoe?
You can call them at +1 773-634-3215 or email il.1922.WesternRoscoe@chipotle.com.
What nearby places can I visit along with Chipotle at Western and Roscoe?
Nearby you can visit Ten Cafe for bubble tea, Meatheads Burgers & Fries for burgers, and Orangetheory Fitness for a workout session.
Are there any shopping centers near Chipotle Mexican Grill at Western and Roscoe?
Yes, Roscoe Square shopping center is nearby for convenient shopping before or after your meal.
Can I stop by a pet store near Chipotle after dining?
Yes, Petco and Vetco Vaccination Clinic are located near Chipotle for your pet care needs.