Chipotle Englewood 63rd & Halsted is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often being rude, dismissive, and inattentive.
Food Quality
Customers reported inconsistent food quality, with issues such as bland flavors, overcooked rice, and missing ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the food prep area and overall cleanliness concerns.
Service Speed
Many customers experienced slow service, with long wait times and delays in order fulfillment.
Opening Hours
Frequent complaints about the store not opening on time, causing frustration among customers.
GW
Georgina Williams
Jan 3, 2026
1.0
I ordered a steak bowl and asked the young lady for cilantro. She proceeded to put extra steak on my bowl that I dod t ask for. When I asked her about my cilantro on my bowl she told me that she had to ask her manager. So thr manager comes over and I tell him that I wanted cilantro on my bowl and that I didn't want the extra steak and that I shouldn't be charged for it. This man told me if you want your cilantro, are you gonna tip me. The staff was rude. I also asked the security guard if I could use the restroom, and he told me to go somewhere else and he was very rude about it. I've never had to deal with such unethical employees. This particular location should be investigated by Chipotle corporate office.
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BF
Brandi Fullerton
Dec 31, 2025
2.0
Place was packed when I went so it was a good 15 minute wait to the counter..they were out of fajita mix, i got barely a scoop of rice and meat, the pico was mostly juice because it was bottom of the barrel and they forgot to put my lettuce..the employees didn't even speak to anyone and it gave school lunch room vibes..not friendly at all..
WW
winnie williams
Dec 23, 2025
1.0
Terrible experience more than once. I ordered online for a 1:00pm pickup. I made it by 1:15pm and my order still was not ready. The manager (Hispanic lady), was dismissive and rude! My lunch was not ready until 1:35. My lunch is over at 1:45. No apologies no ownership whatsoever...
DD
Derrick
Nov 22, 2025
1.0
Customer service sucks!!!!!
KH
Katherine Hardnick
Oct 21, 2025
1.0
I bought a order of the bowl the new beef and I'm sick the new beef dish. Cityofchicago need to come out don't change glove my stomach is mesh up
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill at Englewood 63rd & Halsted offer?
Chipotle offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 806 W 63rd St, Chicago?
Chipotle is open daily from 10:30 AM to 9:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location provides both in-store pickup and delivery options.
How can I order food from Chipotle Englewood 63rd & Halsted online?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
Is Chipotle Englewood 63rd & Halsted LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What payment methods are accepted at this Chipotle location?
Chipotle accepts credit cards and gift cards for payment.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 806 W 63rd St, Chicago, IL 60621 in the Cook sublocality.
What public transit options are nearby to Chipotle at Englewood 63rd & Halsted?
The Halsted station on the CTA Green Line is nearby, providing easy public transportation access to Chipotle.
Are there any coffee shops near Chipotle Englewood 63rd & Halsted?
Yes, Starbucks is located nearby, a great spot to grab coffee before or after your Chipotle visit.
Can customers find banking services close to Chipotle Mexican Grill at 806 W 63rd St?
Yes, there are multiple nearby banking options including U.S. Bank and U.S. Bank ATMs for your convenience.