Chipotle Mexican Grill

3.7
325 reviews
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About

Mexican Restaurant
Chipotle Clybourn Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2000 N Clybourn Ave, Chicago, IL
60614, United States

Hours

Reviews

3.7
325 reviews
5 stars
154
4 stars
66
3 stars
20
2 stars
22
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers noting freshness and taste, while others reported stale ingredients and poor preparation.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, claiming they were smaller than expected or inconsistent.

Service Issues

Numerous complaints about rude and unhelpful staff, along with slow service and order inaccuracies.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food and service.
  • MC
    Marco Chavez
    Dec 9, 2025
    2.0
    This was my go to spot for years but in the last few months the quality of food, freshness, actual taste that we know of chipotle has been lost completely. Have tried it a few times - we all get a pass on bad days - but the consistent disappointment in fresh quality food has been unfortunate. Hope things can turn around.
  • ZT
    Zedekyah Teh
    Nov 4, 2025
    5.0
    I feel like most Chipotles try to give you less food but this chipotle is the opposite. They give awesome portions that I believe God intended. Highly recommend, also the chips and food quality is generally higher than other Chipotles I've been to.
  • GN
    Geoff Nugent
    Nov 1, 2025
    5.0
    Best run Chipotle location in the city. I was tired of average Chipotle burritos, so went on a search for greener pastures. Found this one and haven’t looked back. I go out of my way to eat at this location. Always fresh ingredients: rice, meat, chips, you name it. The GM, Stephanie, does a great job.
  • AS
    ahmad siddiqui
    Oct 24, 2025
    1.0
    Extremely bad service, rationing everything: rice, sofritas, cheese, veggies. even after I mentioned that, the employee still didn’t put more. Payed extra for guac and barely got half a spoon. Overall terrible experience.
  • NB
    Nickcole Bolden
    Oct 22, 2025
    2.0
    Not a fan of Chipotle, but needed to grab a bite. It's not the same when they first opened. Entrée's were fresher and customer service was good. I was displeased with the service at the Clybourn Ave location. I won't return.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address and location of Chipotle Mexican Grill at Clybourn Commons?

Chipotle Mexican Grill is located at 2000 N Clybourn Ave, inside the Clybourn Commons shopping center in Chicago, IL 60614.

What are the opening hours of Chipotle Mexican Grill at Clybourn Commons?

The restaurant is open every day from 10:45 AM to 10:00 PM.