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Brand Certified

Chipotle Mexican Grill

3.7
(313 reviews)

About

Mexican Restaurant
Chipotle Ashland Diversey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2809 N Ashland Ave, Chicago, IL
60657, United States

Hours

Reviews

3.7
313 reviews
5 stars
148
4 stars
54
3 stars
29
2 stars
20
1 star
62
  • BM
    byrne matt
    5 days ago
    1.0
    Absolutely terrible customer service, not a signal greeting through the order process. My order was made in line, I then waited 5-10 mins at check and out. During this time the staff was non responsive and ignored me, asked for a drink and got a blank stare and seemed to be worried about other tasks. Walked out without taking my food or paying.
  • JG
    Jig G
    6 days ago
    2.0
    Absolutely ridiculous experience. I came in an hour before closing and they were already out of basic ingredients. When I pointed it out, the cashier actually told me, "Well, we don't charge you for what we don't have." Are you kidding me? I’m here to pay for a full meal, not a discounted pile of leftovers because the manager doesn't know how to manage inventory. If you're out of stock, send someone to a nearby location to borrow supplies. Between the incompetent management and the illiterate logic from the staff, this place is a mess. Save your money and go somewhere that actually has food
  • SC
    samuel silva coro
    Feb 24, 2026
    1.0
    I had an unacceptable experience at this location. While eating the chicken, I bit into a hard piece of bone/shell, which is both unpleasant and a potential safety issue. When I informed the staff, I was told that they do not clean or inspect the chicken, which raises concerns about the food handling and quality control procedures in place. I would appreciate clarification on what the proper food safety process is to prevent this from happening. This experience was very disappointing.
  • JB
    Jack Baldwin
    Feb 5, 2026
    1.0
    Rude and slow employees. They skimp on protein too. Qdoba way better and they don’t charge extra for guac
  • AC
    Angelink Collins
    Jan 30, 2026
    2.0
    It’s one short lady in there with a long black ponytail she is very rude I hate when she’s at work… everyone else at this location is very nice but her

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Ashland Diversey?

Chipotle Mexican Grill at Ashland Diversey is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Chicago?

It is located at 2809 N Ashland Ave, Chicago, IL 60657, inside Lakeview Commons next to Honey Baked Ham.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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