Business Details
About
Mexican Restaurant
Chipotle Ashland Diversey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
308 reviews
5 stars
148
4 stars
55
3 stars
29
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing small portions and poorly cooked chicken.
Service Issues
Many reviews highlighted poor customer service, including rude staff and slow service, particularly for online orders.
Cleanliness
Several customers noted cleanliness issues in the dining area, with some describing it as dirty and unkempt.
Management Concerns
Feedback indicated dissatisfaction with management practices, particularly regarding staff training and order accuracy.
Positive Experiences
Despite the negatives, some customers praised the food and friendly staff, noting that certain shifts provided excellent service.
- CCCarolDec 30, 20255.0Food is good and fresh. Never disappoints.
- LALlely ArroyoDec 27, 20255.0I absolutely love this store now it seems like they have new management because the staff is friendlier and efficient now. It’s hard to find great customer service now days, keep up the great work.
- ADA. Hayes DollarDec 17, 20251.0Wow some of the smallest Chipotle portions I have ever seen. Be sure to only order in person or you’ll get home with a bag full of nothing
- JRJuan RomeroDec 9, 20255.0Excelente lugar para comer rápido con buen sazón
- IBIan BNov 22, 20251.0I have been a regular customer at this Chipotle for years, and never have I been more furious and apoplectic with this location. One of the only reasons this location was truly worth visiting was Lilla. She was, without a doubt, the best worker there (no offense if you see this and work there, everyone else is great). She always greeted me with a genuine smile and was the best person I have ever come across in food service. Lilla was the absolute MVP. Lilla had put in her two weeks notice, and I wanted to come in specifically to see her for her last shift, to say goodbye and wish her luck, and give a gift, only to find out that Giovanni decided not to let her work it. Are you kidding me? Who does that? It speaks volumes about the management here. The feeling is completely off now. The line for food may not move slower, the portions may stay the same, but the energy will be far more miserable. You were already going to lose your best asset, but the way it was handled was shameful. I may return to Chipotle eager for my burrito bowl, but it will never be the same. My Sunday Chipotle meal will never have quite as much spirit and kindness in it. I miss you already, Lilla.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Ashland Diversey?
Chipotle Mexican Grill at Ashland Diversey is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 2809 N Ashland Ave, Chicago, IL 60657, inside Lakeview Commons next to Honey Baked Ham.
Does the Chipotle at Ashland Diversey offer online ordering and delivery services?
Yes, this location offers both in-store pickup and delivery through online platforms and the Chipotle app.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced, real ingredients.
What digital platforms can I use to follow or engage with Chipotle?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Instagram (@chipotle), Facebook, and Twitter (@ChipotleTweets).
What payment methods and services are available at this Chipotle location?
This Chipotle accepts credit cards, offers gift cards, catering, and supports online and marketplace delivery services.
Is this Chipotle location LGBTQ friendly?
Yes, Chipotle Mexican Grill at Ashland Diversey welcomes LGBTQ customers.
What popular dining spots are near Chipotle at Ashland Diversey?
Nearby dining options include Jet’s Pizza for Italian pizza, Honey Baked Ham for sandwiches and deli items, Subway for quick sandwiches, and McDonald’s for classic fast food.
Are there any convenient stores or services near Chipotle Mexican Grill at Ashland Diversey?
Yes, you can find 7-Eleven for convenience items and candy, Shell gas station, KeyMe Locksmiths for locksmith services, and Western Union for money transfer nearby.
What should I check out near Chipotle for additional services or entertainment?
Nearby you can visit Lakeview Dental Center or Happiness Dental Chicago for dental care, Four Shadows sports bar for drinks and food, and Saint Sebastian Players Theatre for live performances.