Business Details
About
Mexican Restaurant
Chipotle Brickyard Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
875 reviews
5 stars
421
4 stars
163
3 stars
89
2 stars
41
1 star
161
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about stingy portion sizes, often receiving less than expected for the price paid.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with several customers feeling ignored or disrespected during their visits.
Cleanliness
Several customers reported unsanitary conditions in the restaurant, including dirty tables and counters, contributing to a negative dining experience.
Food Quality
There were consistent complaints about the food being cold, poorly prepared, or lacking flavor, leading to dissatisfaction among patrons.
- MSMilwaukee Slim2 days ago2.0Had to ask for double chicken just to actually get a full spoon. This was after waiting for someone to even acknowledge the fact that I was standing there waiting to be served. The woman just kept prepping stuff that was low like it wasn’t me and five other people behind me. A “just one moment please” would’ve gone a long way. Melanie was either rang me out or made my food. Not sure
- HBH BDec 30, 20251.0I bought a Carne Asade bowl and paid $22 and some change. No drinks ornguac. The girl literally would throw back meat that's in the spoon so I had to ask for extra meat. You can buy a steak dinner to go for this money and get more steak. Get the hell out of here with these stingy portions
- BNBrandon Neita-ScottDec 6, 20251.0I was I could give it a zero! On the date of December 6 2025 at around 1140AM. I walked in and was not greeted by any of the staff; they just stared at me while they talked. The cashier, Hispanic lady with glasses was very rude. This has been an ongoing trend at this location and I will not be spending my hard earned cash at the brickyard Chipotle any longer.
- CAChristian AvilaNov 25, 20254.0I had a great experience today at the brickyard Chipotle. The carne asada tacos i had were probably 4.3 out of 5 star quality. I could tell it was high quality beef used and guac as well. Only reason I didn't give 5 star is because they were stingy with guac portion on tacos. Add a bit more guac to tacos and beef and I'll giv3 5 stars.
- DDDorianNov 23, 20251.0This is hands-down the worst Chipotle I have ever been to in the entire United States. The place is filthy — the tables, the counters, even the floor look like nobody has cleaned them all day. There were not even any forks available, which is unbelievable for a restaurant that serves bowls. The whole place feels like total chaos. The staff moves extremely slow and looks completely unorganized, like they have no idea what they are doing. This location has absolutely zero management — nobody is in control, nobody cares, and it shows in every part of the experience. I have visited many Chipotle locations across the country, and I have never seen one run this poorly. Do better.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Brickyard Mall in Chicago?
This Chipotle is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Chicago?
It is located at 2640 N Narragansett Ave, Ste D1, inside the Brickyard Mall in Chicago, IL 60639.
What types of food does Chipotle Mexican Grill at Brickyard Mall serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
Does the Chipotle at Brickyard Mall offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
Can I order food from Chipotle Brickyard Mall online using an app?
Yes, you can order via the Chipotle app available on the Apple App Store or through their online ordering links.
Are there any rewards or loyalty programs available at Chipotle Brickyard Mall?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Is Chipotle Mexican Grill at Brickyard Mall LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
Which nearby hair salons can I visit before or after dining at Chipotle Brickyard Mall?
Nearby hair salons include J'Adore Hair Studio, Spotlight Hair Studio, Hair Cuttery, and Chicago Cuts Barbershop, all located near the mall.
What shopping options are available near Chipotle in Brickyard Mall?
You can explore The Brickyard shopping center itself along with stores like Foot Locker, Snipes USA, Mr. Alan's, and Kids Foot Locker nearby.
Are there other food or snack options around Chipotle Mexican Grill at Brickyard Mall?
Yes, nearby places to grab food or snacks include Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, Crumbl Cookies for desserts, Buffalo Wild Wings, and Subway.