Chipotle Mexican Grill

3.3
852 reviews
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Business Details

1733 N Damen Ave, Chicago, IL
60647, United States
(773) 772-5713
https://locations.chipotle.com/il/chicago/1733-n-damen-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=505
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About

Mexican Restaurant
Chipotle Damen Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1733 N Damen Ave, Chicago, IL
60647, United States

Hours

Reviews

3.3
852 reviews
5 stars
339
4 stars
143
3 stars
63
2 stars
54
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including unacknowledged arrivals, rude staff, and frequent mistakes with orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale chips, cold food, and incorrect portion sizes.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and food handling concerns.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, particularly with online and delivery orders.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at this location, indicating that experiences can vary.
  • FP
    Freddy Pagan
    Dec 16, 2025
    1.0
    We walked in at 9:11pm and their was no greeting just completely ignored, stood in line for about 5 minutes and no one acknowledged us, the restaurant was completely empty, one girl on the floor cleaning, 4 people behind the counter just cleaning and talking. I would Understand if we walked in 20 minutes before closing and started ordering that would be completely understandable behavior but that was not the case here at all. It’s really Unprofessional and unacceptable behavior. I locked eyes with almost everyone including the cook until we just walked out. QDOBA WILL NEVER!!!!
  • EF
    Emily Furrow
    Nov 22, 2025
    2.0
    Ordered a build your own chicken meal and it was missing the chicken. Chipotle gave me a coupon for two free entrees, but I had to buy drinks in order to spend enough money for delivery - then what that order arrived it was missing the drinks I paid for.
  • AH
    anthony herrera
    Sep 24, 2025
    3.0
    I’m not one to ever leave a review but these people working really look like they’re being held against there will when working the front line. I’m not saying you have to smile and be fake but to be so monotone when talking and can’t even talk at you just looking down at the food saying “what you want” is crazy to me. ( I worked retail and food service, I’ve never seen more depressed looking people) I blame management behind a lackluster team that just seems so sad everytime I walk in. Food is fine it’s chipotle not a steakhouse lol it’s not that serious. Ps- Play some music in the back or something, as a past cook it works wonders (:
  • RP
    Roxana Pacheco
    Sep 14, 2025
    4.0
    Was a good place good is fresh
  • MH
    Max Herzog
    Sep 4, 2025
    1.0
    really bad service and didn’t know how to take cash.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Damen Avenue?

Chipotle Mexican Grill on Damen Avenue is open daily from 10:00 AM to 11:00 PM.

What types of food can I expect at Chipotle Mexican Grill on Damen Avenue?

You can enjoy customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial colors, flavors, or preservatives.