Business Details
About
Mexican Restaurant
Chipotle Chatham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,617 reviews
5 stars
602
4 stars
270
3 stars
197
2 stars
109
1 star
439
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional staff, with many experiencing long wait times and incorrect orders.
Food Availability
Frequent complaints about the restaurant being out of key menu items, leading to customer frustration.
Operational Problems
Consistent issues with the restaurant not opening on time and poor management practices noted by multiple reviewers.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported poor taste and small portion sizes.
- ACAmber Cooper6 days ago1.0Overall do not go to this chipotle ever they have a agent/police officer that is communicating only excepting mobile orders…like why should you even want a mobile order like is my life in danger for Chipotle on 87th… communication is key and a sign is better for the public!
- KFkasha fierce6 days ago1.0First and last time visiting this location. I hadn't tried them in a long time although I love chipotle I usually go to the one's north or downtown. And I live south. But I just got off work and it was my dinna. Oan very small portions I have never experienced that. Not only that but charged me 2.75 when I asked that the quac be put on the side. Very disappointed. I could bearly make a dam taco all I had was veggies and some rice. With a tablespoon of chicken.
- SES. J. Hawkins, Ed.D.6 days ago1.0Doors are always locked when they become overwhelmed. They sent security to the door to say they are taking mobile orders only. I experienced this twice on two other occasions.
- SGSunil Chowdary GuntupalliDec 21, 20251.0I had a very disappointing experience at this Chipotle location. I was charged $3.75 for extra chicken, but the employee added only about one-quarter of a scoop. I was told that even this amount counts as extra, which is unreasonable and misleading. Charging full price for ¼ scoop is unfair. On top of that, the packaging was very poor. The bag was not sealed properly, and food and liquid were leaking out, creating a mess. This shows a lack of care in basic packaging and food handling. Additionally, the customer service was rude and unprofessional. Instead of explaining things politely, the staff member’s attitude made the situation worse. I felt disrespected as a customer. Between the unfair extra charge, leaking packaging, and poor service, this experience felt more like a money grab than quality service. I expect better standards from Chipotle, and this was one of the worst experiences I’ve had.
- JTJanice ThompsonDec 13, 20251.0Don’t waste your time coming to this location. I can guarantee that every time you come to this one, they are out of food. Literally every time. Waited in line 30 mins just to be told there is no guac. Last time I came, there was no steak which is crazy. They are out of something every time I come here and it’s so ridiculous. And I come early in the day around lunch time so it makes no sense to be out of food already. I’m just going to start driving to different locations at this point.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Chatham, Chicago?
Chipotle Mexican Grill in Chatham, Chicago is open daily from 10:45 AM to 9:00 PM.
Does Chipotle Mexican Grill in Chatham offer pickup and delivery services?
Yes, the restaurant offers both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Chicago?
Chipotle Mexican Grill is located at 41 W 87th St, Cook, Chicago, IL 60620, USA.
How can I order food from Chipotle Mexican Grill Chatham online?
You can order online via the Chipotle app or their online ordering website at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill Chatham serve?
Chipotle Chatham serves fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Mexican Grill Chatham accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services among other options like online orders and gift cards.
Is Chipotle Mexican Grill Chatham welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill Chatham welcomes LGBTQ customers.
Which nearby public transit stations can I use to get to Chipotle Mexican Grill Chatham?
Customers can use the nearby CTA - 87th metro station or the 87th train station to reach Chipotle Mexican Grill Chatham conveniently by public transit.
What other dining options are available near Chipotle Mexican Grill Chatham?
Nearby dining options include Wendy's, Harold's Chicken on 87th, Wingstop, Plant Based City Chicago food truck, Hot Chi Chicken and Cones, Firehouse Steak and Lemonade, Grand Chinese Kitchen, and Subway.
Are there any nearby stores or services near Chipotle Mexican Grill Chatham that I might visit?
Yes, nearby you can find GNC Live Well for supplements, Jewel-Osco grocery store and pharmacy, T-Mobile and Verizon mobile stores, Seaway National Bank, Freeway Insurance, Classic Nails salon, and GameStop video game store among others.