Chipotle Broadway and Foster is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported slow service, especially with online orders being prioritized over in-store customers.
Portion Sizes
Many reviews highlighted consistently small portion sizes, leading to dissatisfaction regarding value for money.
Cleanliness
Numerous customers noted unsanitary conditions, including dirty tables and food preparation areas.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, particularly in comparison to other locations.
AW
Anastacia White
1 day ago
1.0
Staff is rude. Store is dirty. A man fainted while eating with his daughter & the employees did nothing. They did not even try calling an ambulance or doing anything to help.
PY
Patrick Yau
1 day ago
2.0
Staffs need to learn how to properly roll a burrito. It is horrible when your burrito falls apart every single bite. No mixing, bad rolling.
BM
Bill McNelis
Nov 5, 2025
2.0
Love it when employees play videos on their phones at full blast two tables away while I'm eating. At least the kitchen wasn't playing their own music louder than the restaurant's music in this Chipotle, which is standard at most Chipotles in Chicago.
HP
Hussle DaGreat (Hussle Da Prolific)
Sep 29, 2025
1.0
Terrible experience as a delivery driver would love to avoid this store
LV
Linda Van
Sep 26, 2025
3.0
Food is decent. The customer service is downhill. Your cashier needs to be retrained. Your staff that works the line needs to be retrain as well. Don’t sigh at me when I say oh I have one more order. If I’m a bothersome to you; probably you shouldn’t work the food industry.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Broadway and Foster?
Chipotle Mexican Grill at Broadway and Foster is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Broadway and Foster offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Where is Chipotle Mexican Grill located at Broadway and Foster?
The restaurant is located at 5224 N Broadway St, Ste 102, Chicago, IL 60640.
Can I order Chipotle online or through an app?
Yes, you can order online via Chipotle's website or through their app available on the Apple App Store.
Does Chipotle Broadway and Foster use sustainable and responsibly sourced ingredients?
Yes, the restaurant follows Chipotle’s 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices using only 53 real ingredients without artificial colors, flavors, or preservatives.
How can I contact Chipotle Mexican Grill at Broadway and Foster?
You can reach them by phone at +1 773-878-1132 or by email at il.2408.Broadway@chipotle.com.
Is Chipotle Broadway and Foster welcoming to LGBTQ customers?
Yes, Chipotle Mexican Grill at Broadway and Foster welcomes LGBTQ customers.
Are there any nearby medical centers close to Chipotle Mexican Grill at Broadway and Foster?
Yes, there are several nearby medical centers including Miral Patel, MD, David Ericson, MD, Tatiana Doyle, MD, and Endeavor Health Immediate Care - Chicago in Broadway Square, making it convenient for customers visiting healthcare providers to grab a meal nearby.
What other businesses are near Chipotle Mexican Grill at Broadway and Foster that I might find helpful?
Nearby businesses include Mattress Firm for furniture needs and The dailyloaf Chicago bakery. You can stop by these places before or after your meal at Chipotle.
Are there any nearby healthcare professionals where I can get an appointment after visiting Chipotle?
Yes, there are numerous doctors nearby such as Joel Barredo, D.O., Mohammed Jameel, M.D., and Amanda Caplan, M.D., providing easy access to healthcare after your meal.