Chipotle Mexican Grill

3.8
758 reviews
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Business Details

5330 S Pulaski Rd, Chicago, IL
60632, United States
(773) 581-7625
https://locations.chipotle.com/il/chicago/5330-s-pulaski-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2409
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About

Mexican Restaurant
Chipotle 53rd and Pulaski is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5330 S Pulaski Rd, Chicago, IL
60632, United States

Hours

Reviews

3.8
758 reviews
5 stars
380
4 stars
152
3 stars
66
2 stars
39
1 star
121

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some praised friendly service while others reported rudeness and lack of attentiveness.

Food Quality

Inconsistent food quality noted, with complaints about burnt or undercooked items, as well as issues with portion sizes.

Cleanliness

Concerns raised about cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

Frequent issues with incorrect orders, especially for online and delivery, leading to customer dissatisfaction.

Value for Money

Customers expressed frustration over portion sizes not matching the price, feeling that they were not getting their money's worth.
  • JP
    John Peters
    Jan 2, 2026
    5.0
    Chipotle is always decent. This place made arguably the best chipotle burrito I ever had. Juan is awesome
  • CP
    Cruz Miguel Perez
    Dec 2, 2025
    5.0
    Excelente servicio, muy buena actitud y amabilidad.
  • DA
    daniel augle
    Nov 26, 2025
    5.0
    Do you know what it is and it's delicious! I'd say it's worth it if you get a bowl, but I don't think the burritos are worth it.
  • FZ
    Francis Zepeda
    Nov 1, 2025
    1.0
    The kids working here are rude and do not want to work, and this is part of the reason why the company stock isn’t performing well. Chipotle’s employees are worse and worse every year, and with people’s LIMITED expendable income, no one wants to spend their money where it’s not welcomed. The hours of operation are also wrong; clearly, no one is working till 11 p.m. They barely want to work at all. RUDE. NOT WELCOMING.
  • VV
    v
    Oct 20, 2025
    1.0
    THIS IS NOT A BURRITO WHAT IS THIS DUDE
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 53rd and Pulaski?

Chipotle Mexican Grill at 53rd and Pulaski is open every day from 10:00 AM to 11:00 PM.

Does this Chipotle location offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.