Business Details
About
Mexican Restaurant
Chipotle Chicago-Ford City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
727 reviews
5 stars
354
4 stars
156
3 stars
85
2 stars
35
1 star
97
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including undercooked rice, bland flavors, and instances of food poisoning.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Portion Sizes
Customers noted inconsistency in portion sizes, with some feeling they received generous servings while others complained about small amounts of meat.
Cleanliness
The cleanliness of the location received mixed feedback, with some praising it while others reported dirty tables and unkempt areas.
Availability of Items
Frequent complaints about running out of menu items, particularly proteins and dressings, leading to customer dissatisfaction.
- KCKay ClemOct 11, 20251.0Yall are bogus as all hell giving me a bowl full of “meat” I dog couldn’t even chew. All fat and chopped up meat. I don’t even think it was the right kind. Barbacoa is shredded beef this was mangled meat. Not only that there were 5 pieces of meat total and I paid 17 dollars for an extra meat… I’m disgusted. The bowl was also sloppy. -1000/10
- GGGustavo GomezSep 9, 20255.0Jennifer provided what I would describe as exceptional customer service worth recognizing. She seemed very professional and caring which each order including mine.
- NNNasa NascimentoSep 9, 20255.0Chipotle is Chipotle. No matter where you go into United States you always can wat good. Never fail!!!
- LJLifeWithJustin. JustineAug 29, 20255.0They give you like no meat whatsoever and if they do they give alot of fatty pieces..
- GBGlo bankzAug 9, 20251.0If I could ZERO STARS. This place used to be one of the last places that offered fresh garnishes filled to the top fresh meat to the top motivated staff and now walking in today they ran out all meat and the veggies and garnishes were at the bottom told us give us five minutes for the steak 20 minutes the guy in the picture never called me back when the meat was ready and got in line seen still no white rice no veggies or garnishes filled. Chipotle as a chain is another place that has gone down the drain with no return. Idk how the people in line were settling for sample sizes of food on their plate.No motivation from the workers. Might as well buy the ingredients at home and make your own it’s faster. All chipotles rating in the city and suburbs are between 2-3 stars no higher that is completely sad. Please avoid this chain all together if you want quality and better service because you won’t get it here
Frequently Asked Questions About Chipotle Mexican Grill
What are the main menu options available at Chipotle Mexican Grill Chicago-Ford City?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the operating hours of Chipotle Mexican Grill at 7561 S. Cicero Avenue?
Chipotle Chicago-Ford City is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Chicago-Ford City offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Chicago-Ford City?
You can order online through the Chipotle app or their order website at https://order.chipotle.com/.
What is the address and contact info for Chipotle Mexican Grill Chicago-Ford City?
The address is 7561 S. Cicero Avenue, Chicago, IL 60652. You can call them at +1 773-581-8054 or email IL.2796.FordCity@chipotle.com.
Does Chipotle Chicago-Ford City accept credit cards and gift cards?
Yes, this location accepts credit cards and offers gift cards.
Is the Chipotle Chicago-Ford City location welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle Chicago-Ford City?
Nearby dining options include IHOP for breakfast and brunch, Sweet Honey Tea for tea and smoothies, Cajun Cafe and Grill, Potbelly Sandwich Shop, Dunkin', Chick-fil-A, Wendy's, and Applebee's Grill + Bar.
Where can I shop for clothing and shoes near Chipotle in Ford City?
Close to Chipotle, you can find JCPenney, Zanes Menswear, Shiekh Shoes, Famous Footwear, Kids Foot Locker, Foot Locker, Charlotte Russe, DTLR, and Deb Shops for clothing and footwear.
Are there any health or medical facilities near Chipotle Chicago-Ford City?
Yes, OSF OnCall Urgent Care is nearby for urgent medical services, and LensCrafters offers optometrist services. Note that Pearle Vision is currently closed.