Business Details
About
Mexican Restaurant
Chipotle Addison Elston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
789 reviews
5 stars
338
4 stars
157
3 stars
93
2 stars
54
1 star
147
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many mentioning cold, undercooked, or stale items, and complaints about portion sizes being too small.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and a lack of responsiveness from management.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and concerns about food hygiene.
Order Accuracy
Many customers experienced problems with online orders being incorrect or incomplete, leading to frustration and dissatisfaction.
- NPNatalia Perez3 days ago1.0It’s 9pm and they have no chips or white rice…
- NHNatalie Hernandez6 days ago2.0Bowl was given to another customer, was brought back to the front and was still given to me. Said “should they remake it then?” Staff said, “it’s fine, he didn’t do anything to it.” Bowl was without lid since we were eating in. Was also not checked out correctly, had a coupon and was not processed correctly. Table was also dirty. Man on tortilla 1 station was great though!
- JSJuan SerranoDec 22, 20255.0Good food.
- RPRony Jay PalafoxDec 20, 20255.0Fast and friendly service. Thanks!
- CSClaudia SantanaDec 17, 20253.0Fui a la locación de la Addison y la única persona amable y con paciencia fue David ya que era la primera vez comiendo en chipotle me ayudó a ordenar y en español.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Addison Elston offer?
Chipotle Mexican Grill offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 3227 W Addison St, Chicago?
Chipotle is open daily from 10:00 AM to 11:00 PM.
Does Chipotle Mexican Grill provide pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an online order for Chipotle at Addison Elston?
You can order online by visiting https://order.chipotle.com/ or using the Chipotle app available on the App Store.
What is Chipotle's commitment to food quality at its Addison Elston location?
Chipotle prioritizes 'Food with Integrity,' using 53 real ingredients sourced from farms that follow humane and sustainable practices without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill accept credit cards and offer catering services?
Yes, Chipotle accepts credit cards and provides catering services among other offerings like gift cards and online ordering.
Where exactly is Chipotle located at Addison Elston in Chicago?
The restaurant is located at 3227 W Addison St, behind Chase Bank and next to Jewel in the Cook sublocality of Chicago, IL 60618.
What nearby places can I visit before or after dining at Chipotle Mexican Grill on Addison Elston?
Nearby places include ATI Physical Therapy for wellness needs, Great Clips for hair services, and Jewel grocery store for shopping.
Is there another Mexican restaurant close to Chipotle Mexican Grill on Addison Elston?
Yes, Taco's Tacos is a nearby Mexican restaurant you might also want to try.
Can I find other fast food options near Chipotle on Addison Elston?
Yes, fast food options nearby include Jimmy John's, Hawaiian Bros Island Grill, and Subway which are all close by.