Brand Certified
Chipotle Mexican Grill
3.8(725 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
291 E Ontario St, Chicago, IL
60611, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(312) 587-7753
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/il/chicago/291-e-ontario-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=144
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Ontario is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.8
725 reviews
5 stars
340
4 stars
157
3 stars
71
2 stars
50
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, including small portions, undercooked ingredients, and missing items.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food areas.
Positive Experiences
Some customers had positive experiences with friendly staff and good food, indicating potential for improvement.
- MSMonique SimmonsJan 28, 20261.0I ordered two chicken tacos but was charged 9.28 for two veggies tacos and I paid almost ten bucks and I'm not a vegetarian.the store didn't answer and corporate was useless
- HHHxhdxhDec 12, 20251.0Naylea is the worst employee. Extremely rude and unfriendly. She needs to be fired!
- MZMatias ZamoranoNov 24, 20255.0This Mexican restaurant, located in Chicago's Near North neighborhood, offers a spacious and comfortable dining area, though delivery and takeout options are also available. The service is very friendly, and the restaurant is remarkably clean and well-maintained. Highly recommended.
- SSShortyNov 6, 20255.0Great as usual. Plenty of food for under 15$
- DDDragan DanicicOct 10, 20252.0Order was missing ingredients. Instead I was given a bowl full of rice and beef. As much as I appreciate the extras, I am not gonna eat a pound of beef with some rice. During the pickup staff members failed to inform me of that issue or ask if I wanted some other vegetable replacements. Poor communication by the employees.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: