Business Details
About
Mexican Restaurant
Chipotle Pipers Alley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
299 reviews
5 stars
112
4 stars
48
3 stars
35
2 stars
18
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale ingredients, incorrect orders, and poor portion sizes.
Cleanliness
Numerous reviews highlighted the restaurant's cleanliness issues, with dirty tables and unsanitary conditions being a common complaint.
Customer Service
Customer service was frequently criticized, with reports of rude staff, poor communication, and unhelpful attitudes.
Operational Issues
Customers experienced problems with order accuracy, long wait times, and inconsistent availability of menu items.
Mixed Experiences
Some customers had positive experiences with food quality and service, indicating that experiences can vary significantly.
- CKCraig KaplinOct 4, 20252.0This location shutdown for a while for some reason and we hoped it was to make some improvements, but apparently they are worse now. Pulled half of an unripe avocado with the pit still in from my burrito.
- ATAngelica Joy TrygarSep 15, 20251.0Terrible Chipotle after getting food poisoning in the past from this location (a few other people in a theatre ensemble I was with got food poisoning also ) I wanted to give this location one last try since I’m in a show and wanted to do a BOGO and share . I didn’t have a college jersey but I had a branded jersey that I got at a football game . I was denied after waiting in line and felt like I was made a fool of . I could’ve been told to not participate or what the rules were more clearly before wasting my time . Do better .
- NNNickSep 10, 20251.0Went to this location to get my girlfriend a chipotle bowl and I told the workers at this location only brown rice and guac, and you would think that for over 11 dollars they would tell me two scoops of guac was good for not having any beans, protein, fajitas, or any other topping/add. The worker said only one scoop of guac and stop asking for another unless you want to be charged a total of 13 dollars for another scoop. Two scoops of brown rice and one scoop of guac for 11 dollars. I was disappointed that she was upset when she opened her bowl and I told her that was the fact of what the workers had said about their policy. She started to cry and told me she just wanted to be healthy after a long day of work.
- KWKendra WaddellAug 5, 20252.0I ordered take out with fajita veggies beans,and guacamole along with the usual sauces and sour cream. I get home and there is no guac on it at all, so I go back in wait in line and tell them and they give me a side of guacamole. As I get home, start eating and mixing it there are no veggies either. I didnt mix the bowl i just saw no guac and went back assuming that was the only thing missing. Im not walking back for the second time. Needless to say I was not happy with my order today.
- COC O'ConnorAug 5, 20251.0Picked up a mobile order and the order is completely wrong. Unreliable service.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Pipers Alley?
Chipotle Mexican Grill at Pipers Alley is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Pipers Alley located?
It is located at 210 W North Ave, Chicago, IL 60610, next to The Second City.
What types of food can I order at Chipotle Mexican Grill Pipers Alley?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill Pipers Alley offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online through an app?
Yes, you can order online using the Chipotle app available on the App Store or via their order website.
Are credit cards and gift cards accepted at Chipotle Mexican Grill Pipers Alley?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
What nearby theaters are close to Chipotle Mexican Grill at Pipers Alley?
Nearby theaters include Donny's Skybox Theatre, Second City Works, Comedy Studies, and Second City Training Center.
Is there public transportation near Chipotle Mexican Grill Pipers Alley?
Yes, the CTA Bus Stop 926 is nearby, making it convenient to reach the restaurant by bus.
What shopping options are nearby Chipotle Mexican Grill Pipers Alley?
Pipers Alley Mall is a nearby shopping center where you can browse various shops before or after your meal.
What other dining options are near Chipotle Mexican Grill Pipers Alley?
Nearby dining includes Utopian Tailgate (American restaurant and bar), Starbucks (coffee shop), and Roots Handmade Pizza (pizza restaurant and bar).