Business Details
About
Mexican Restaurant
Chipotle Pipers Alley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
301 reviews
5 stars
113
4 stars
48
3 stars
35
2 stars
18
1 star
87
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as stale ingredients, undercooked rice, and missing items in orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and food preparation areas.
Customer Service
Feedback indicated poor customer service, with reports of rude staff, slow service, and unhelpful responses to customer requests.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, feeling they were skimpy compared to other locations.
Management Issues
Many reviews pointed to poor management and organization, leading to chaotic service and frequent mistakes.
- OPOwen PorterDec 10, 20255.0Love this chipotle. The staff here is always kind and they give you generous portions. The guy that’s always on the grill is also a real talent.
- SKStephanie KouvelasNov 24, 20251.0I have gotten food from this chipotle twice in the last month. The first time I had a piece of plastic in my bowl (looked like the corner of a bag). This second time I had a bone in my food. I will no longer be returning to Chipotle for a meal.
- CKCraig KaplinOct 4, 20252.0This location shutdown for a while for some reason and we hoped it was to make some improvements, but apparently they are worse now. Pulled half of an unripe avocado with the pit still in from my burrito.
- ATAngelica Joy TrygarSep 15, 20251.0Terrible Chipotle after getting food poisoning in the past from this location (a few other people in a theatre ensemble I was with got food poisoning also ) I wanted to give this location one last try since I’m in a show and wanted to do a BOGO and share . I didn’t have a college jersey but I had a branded jersey that I got at a football game . I was denied after waiting in line and felt like I was made a fool of . I could’ve been told to not participate or what the rules were more clearly before wasting my time . Do better .
- NNNickSep 10, 20251.0Went to this location to get my girlfriend a chipotle bowl and I told the workers at this location only brown rice and guac, and you would think that for over 11 dollars they would tell me two scoops of guac was good for not having any beans, protein, fajitas, or any other topping/add. The worker said only one scoop of guac and stop asking for another unless you want to be charged a total of 13 dollars for another scoop. Two scoops of brown rice and one scoop of guac for 11 dollars. I was disappointed that she was upset when she opened her bowl and I told her that was the fact of what the workers had said about their policy. She started to cry and told me she just wanted to be healthy after a long day of work.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Pipers Alley?
Chipotle Mexican Grill at Pipers Alley is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Pipers Alley located?
It is located at 210 W North Ave, Chicago, IL 60610, next to The Second City.
What types of food can I order at Chipotle Mexican Grill Pipers Alley?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill Pipers Alley offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online through an app?
Yes, you can order online using the Chipotle app available on the App Store or via their order website.
Are credit cards and gift cards accepted at Chipotle Mexican Grill Pipers Alley?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
What nearby theaters are close to Chipotle Mexican Grill at Pipers Alley?
Nearby theaters include Donny's Skybox Theatre, Second City Works, Comedy Studies, and Second City Training Center.
Is there public transportation near Chipotle Mexican Grill Pipers Alley?
Yes, the CTA Bus Stop 926 is nearby, making it convenient to reach the restaurant by bus.
What shopping options are nearby Chipotle Mexican Grill Pipers Alley?
Pipers Alley Mall is a nearby shopping center where you can browse various shops before or after your meal.
What other dining options are near Chipotle Mexican Grill Pipers Alley?
Nearby dining includes Utopian Tailgate (American restaurant and bar), Starbucks (coffee shop), and Roots Handmade Pizza (pizza restaurant and bar).