Brand Certified
Chipotle Mexican Grill
3.3(302 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
210 W North Ave, Chicago, IL
60610, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(312) 379-0536
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/il/chicago/210-w-north-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1401
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Pipers Alley is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
302 reviews
5 stars
113
4 stars
48
3 stars
36
2 stars
18
1 star
87
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as stale ingredients, undercooked rice, and missing items in orders.
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables, unkempt counters, and unsanitary conditions.
Customer Service
There were numerous complaints about rude and unhelpful staff, as well as poor service and long wait times.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, feeling they were skimpy or inconsistent.
Management Issues
Frequent mentions of poor management practices, including staff training deficiencies and operational disorganization.
- H1Honest_Yak 13Feb 14, 20263.0This is a real review unlike these other goofy reviews . I came here about 2 months ago December 2025 & the lobby was dirty & the food counter was dirty also . Even the Back where the grills are were dirty . I came back in February of 2026 & it was worst . There was no manager in sight & it was just a bunch of teenagers. The food counter was so dirty & gross . I just left after I saw that . It was nasty seeing everything mixed up together . The staff were nice , that young lady is nice .
- OPOwen PorterDec 10, 20255.0Love this chipotle. The staff here is always kind and they give you generous portions. The guy that’s always on the grill is also a real talent.
- SKStephanie KouvelasNov 24, 20251.0I have gotten food from this chipotle twice in the last month. The first time I had a piece of plastic in my bowl (looked like the corner of a bag). This second time I had a bone in my food. I will no longer be returning to Chipotle for a meal.
- CKCraig KaplinOct 4, 20252.0This location shutdown for a while for some reason and we hoped it was to make some improvements, but apparently they are worse now. Pulled half of an unripe avocado with the pit still in from my burrito.
- ATAngelica Joy TrygarSep 15, 20251.0Terrible Chipotle after getting food poisoning in the past from this location (a few other people in a theatre ensemble I was with got food poisoning also ) I wanted to give this location one last try since I’m in a show and wanted to do a BOGO and share . I didn’t have a college jersey but I had a branded jersey that I got at a football game . I was denied after waiting in line and felt like I was made a fool of . I could’ve been told to not participate or what the rules were more clearly before wasting my time . Do better .
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill at Pipers Alley?
Chipotle Mexican Grill at Pipers Alley is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Pipers Alley located?
It is located at 210 W North Ave, Chicago, IL 60610, next to The Second City.
What types of food can I order at Chipotle Mexican Grill Pipers Alley?
You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill Pipers Alley offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
Can I order Chipotle online through an app?
Yes, you can order online using the Chipotle app available on the App Store or via their order website.
Are credit cards and gift cards accepted at Chipotle Mexican Grill Pipers Alley?
Yes, Chipotle accepts credit cards and offers gift cards for purchase.
What nearby theaters are close to Chipotle Mexican Grill at Pipers Alley?
Nearby theaters include Donny's Skybox Theatre, Second City Works, Comedy Studies, and Second City Training Center.
Is there public transportation near Chipotle Mexican Grill Pipers Alley?
Yes, the CTA Bus Stop 926 is nearby, making it convenient to reach the restaurant by bus.
What shopping options are nearby Chipotle Mexican Grill Pipers Alley?
Pipers Alley Mall is a nearby shopping center where you can browse various shops before or after your meal.
What other dining options are near Chipotle Mexican Grill Pipers Alley?
Nearby dining includes Utopian Tailgate (American restaurant and bar), Starbucks (coffee shop), and Roots Handmade Pizza (pizza restaurant and bar).
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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